Reports to: Sergeant

• Secure premises and personnel by patrolling property, monitoring and inspecting surveillance equipment, inspecting buildings, equipment, and access points; permitting entry.
• Obtain help by sounding alarms and notifying emergency services personnel.
• Prevent losses and damage by reporting irregularities, informing violators of policy and procedures, restraining trespassers and criminal suspects.
• Control traffic by directing drivers.
• Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing criminal suspects, victims, and witnesses, and obtaining signatures.
• Maintain environment by monitoring and setting building and equipment controls.
• Maintain organization’s stability and reputation by complying with legal requirements and professional standards.
• Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
• Contribute to team effort by accomplishing related results as needed.
• Proactively patrol the mall property as instructed.
• Provide high visibility security performance presence to help deter criminal activity and violations of the Dimond Center Code of Conduct.
• Be professional by seeking to assist/interact with tenants and customers to enhance their experience while at the Dimond Center.
• Patrol the mall property, being alert to any hazardous or potentially harmful situations, taking not of these and advising the proper department.
• Respond to and investigate incidents and accidents to include medical emergencies, fires, alarms, thefts, etc. to be followed with writing detailed incident reports.
• Conduct preliminary criminal investigations, evidence, and crime scene preservation; assist and conduct arrests and enforcement in accordance with Anchorage Municipal Code (AMC), and all State and Federal laws.
• Attend and participate in all mandatory training and certification courses mandated by State and Municipal law, and Dimond Center Security policy.
• All other duties as assigned by supervisor and/or property management personnel.