8 Mortgage Servicing - Senior Manager Operations Strategy Jobs in Chicago, IL
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Mortgage Servicing - Senior Manager Operations Strategy
$98k-154k (estimate)
Full Time | Retail
4 Days Ago
Discover Financial Services is Hiring a Mortgage Servicing - Senior Manager Operations Strategy Near Chicago, IL
Discover. A brighter future.With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job DescriptionWhat You’ll DoResponsible for managing a team that develops and implements operation strategies for the oversite of mortgage servicing, including, but not limited to: third-party vendor oversite, vendor contract management, loan boarding, cashiering, collections, loss mitigation, foreclosure, bankruptcy, special servicing, escrow, invoicing, and back-office support. Develop and manage analytical initiatives that evaluate strategies, policies, and procedures. Recruit and develop talent to automate controls, improve processes, and develop controls mitigating risk.
How You’ll Do It
CompensationThe base pay for this position generally ranges between $103,000.00 to $174,200.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
BenefitsWe also offer a range of benefits and programs based on eligibility. These benefits include:
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job DescriptionWhat You’ll DoResponsible for managing a team that develops and implements operation strategies for the oversite of mortgage servicing, including, but not limited to: third-party vendor oversite, vendor contract management, loan boarding, cashiering, collections, loss mitigation, foreclosure, bankruptcy, special servicing, escrow, invoicing, and back-office support. Develop and manage analytical initiatives that evaluate strategies, policies, and procedures. Recruit and develop talent to automate controls, improve processes, and develop controls mitigating risk.
How You’ll Do It
- Develops and implements strategies to meet business goals.
- Enhances system capabilities to improve decision making and operation effectiveness and efficiency.
- Monitors and maintains systems and decision integrity to minimize adverse impacts on customers.
- Manages and develops a team including hiring, performance evaluation, and development decisions.
- Plans, initiates, prioritizes, and oversees projects to meet business needs.
- Manages legal, compliance, and audit processes for the team.
- Develop and implement rules based, automated controls mitigating human error while improving efficiency.
- Bachelor’s in Economics, Business, Finance or Engineering
- 8 years’ experience Mortgage Servicing, Consumer Finance, Analytics, Operations Strategy/ Research
- In lieu of degree, 10 years’ experience Mortgage Servicing, Consumer Finance, Analytics, Operations Strategy/ Research or related.
- Master’s in Economics, Business, Finance or Engineering
- 10 years’ experience Mortgage Servicing, Consumer Finance, Analytics, Operations Strategy/ Research or related.
- Experience in mortgage servicing functions: loan boarding, cashiering, call center, correspondence, website, collections, loss mitigation, foreclosure, bankruptcy, REO, special servicing, escrow, invoicing.
- BlackKnight products (MSP, Loan Sphere).
- Vendor oversite; contract/SOW development and oversite.
CompensationThe base pay for this position generally ranges between $103,000.00 to $174,200.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
BenefitsWe also offer a range of benefits and programs based on eligibility. These benefits include:
- Paid Parental Leave
- Paid Time Off
- 401(k) Plan
- Medical, Dental, Vision, & Health Savings Account
- STD, Life, LTD and AD&D
- Recognition Program
- Education Assistance
- Commuter Benefits
- Family Support Programs
- Employee Stock Purchase Plan
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Retail
SALARY
$98k-154k (estimate)
POST DATE
06/24/2024
EXPIRATION DATE
07/31/2024
WEBSITE
discover.com
HEADQUARTERS
SALT LAKE CITY, UT
SIZE
15,000 - 50,000
FOUNDED
1986
TYPE
Private
CEO
MIKE SARRIS
REVENUE
$10B - $50B
INDUSTRY
Retail
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About Discover Financial Services
Discover Network provides financial services to the customers.
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