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Sales Specialist - Senior Living
$75k-103k (estimate)
Full Time | Skilled Nursing Services & Residential Care 7 Days Ago
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Discovery Senior Living is Hiring a Sales Specialist - Senior Living Near Atlanta, GA

About Discovery Senior LivingDiscovery Senior Living ranks prominently among the 5 largestsenior housing providers in the US, and is nationally renowned for designing,developing, marketing, and operating a multi-brand portfolio of upscale, luxurysenior-living communities. With over 250 communities in nearly 40states, and 15,000 dedicated employees, Discovery Senior Living, with multiplenational brands, is one the largest and fastest growing senior living companiesin the United States. Recognized as a Great Place to Work, Discovery continuesits rapid growth trajectory to lead the industry in providing desirablecommunities and exceptional lifestyle and value for our residents all whileretaining our family-first culture. We’re a 30-year-old innovative company witha rich history of delivering exceptional service and quality care in desirable,enriching residential environments.
Discovery Senior Living is looking for a Sales Specialist to support our Business Optimization Group. This is a remote role, but candidates need to live near a large metro aiport due to travel requirements.The Sales Specialist will support the Regional Director of Sales, Regional Director of Operations and Community Executive Directors by working at various Discovery communities in their effort to achieve greater community occupancy and sales goals. The goal of this position is to support a community during an SLC vacancy and/or work with a community that has occupancy and census challenges to increase occupancy.
This position will travel to Discovery Senior Living communities, as assigned, and work as needed. Assignments will vary in length and may be changed without notice.
Responsibilities
  • Responsible for census development through working support at the community level. Meets monthly sales productivity and move in expectations.
  • Manage lead database through accurate data entry, report utilization, periodic database clean up, etc. Review key reports and trends and analyze to develop strategies.
  • Understands key services and amenities along with levels of care/programs provided at the community.
  • Complete daily internal sales activities by effectively converting inquiry calls to appointments, conducting quality tours with prospects and families. Contact prospects and families via phone, email, mail.
  • Distribute approved written marketing communication including notes, newsletters, promotional flyers, invitations and brochures as part of the sales process.
  • Provide accurate customer information, pricing, incentive information, and other information regarding new deposits to ED, BOM and community team in a timely basis for lease preparations.
  • Ensure the community property and team members provide an outstanding first impression for prospects.
  • Responds to walk in tours and phone inquiries immediately.
  • Attends daily stand up and informs community team of daily appointments, events, and advertising.
  • Completes a daily sales report with inquiry triage information and distributes to community team.
  • Provide weekly and monthly data and forecast as requested by ED, Regional team or home office.
  • Conduct tours, luncheons or other strategies with prospective clients and prospective client groups.
  • Conducts visits with prospects in their homes, hospitals or other healthcare facilities.
  • Follow-up with inquiry calls and work sales activities and process for entire length of buying cycle.
  • Documentation of weekly inventory of room availability and room readiness inventory.
  • Assist with the processing of all required information necessary to complete a successful move-in. Coordinate with all departments to prepare for the new resident’s arrival.
  • Coordinate with the other staff to ensure that apartments are prepared for new resident move-in and that model apartment(s) are available and ready to show.
  • Coordinate with other team members’ special luncheons/tours, special events and promotions for community contact groups as appropriate.
  • Evaluate and understand the competition and incorporate knowledge of competitor into sales strategy as it relates to pricing and selling value.
  • Maintain the confidentiality of resident information.
  • Encourage teamwork through cooperative interaction with co-workers and other departments. Support a positive and professional image through actions and dress.
  • Responsible for completing pre-move in paperwork, coordinates with Department Heads to assure regulatory compliance.
  • Other duties as assigned by Supervisor
Qualifications
  • Bachelor’s degree in Business Administration, Public Relations/Communications, Marketing or related field
  • At least three years’ experience in multi-community/regional sales manager role with supervisory experience
BenefitsIn addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.EOE D/V JOB CODE: 1003233

Job Summary

JOB TYPE

Full Time

INDUSTRY

Skilled Nursing Services & Residential Care

SALARY

$75k-103k (estimate)

POST DATE

06/19/2024

EXPIRATION DATE

07/18/2024

WEBSITE

discoveryseniorliving.com

HEADQUARTERS

PALM BEACH GARDENS, FL

SIZE

25 - 50

FOUNDED

1991

REVENUE

$10M - $50M

INDUSTRY

Skilled Nursing Services & Residential Care

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About Discovery Senior Living

Discovery Senior Living is a family of companies which includes: Discovery Management Group, Discovery Development Group, Discovery Design Concepts, Discovery Realty Group, Discovery Marketing Group, and Discovery At Home, a Medicare-certified home healthcare company. With almost three decades of experience, the award-winning management group has been developing, building, marketing, and operating upscale, luxury senior-living communities across the United States. With a flourishing portfolio of more than 9,500 existing home or homes under development, Discovery Senior Living has become a reco...gnized industry leader in creating world-class, resort-style communities. Each of the companies and properties in the Discovery Senior Living portfolio operates at the highest level, setting higher and higher standards for an industry on the rise in these key markets. Consumers in need of senior apartments, independent living, supervised independent living, personal care, assisted living, memory care and at-home care have come to know the Discovery Senior Living brand and associate it with trust and quality. The companys reputation for excellence continues to be cultivated. The future of senior living is in our hands, and we take the responsibility and the opportunity very seriously. Mission: Discovery Senior Living is committed to our Residents, Team Members and our Partners to be leaders of our industry; constantly evolving and redefining senior living, while reaching new levels of achievement in our management and development of lifestyle-oriented communities. We pledge to provide superior, personalized care and service. We pledge to ensure dignity and quality of life. More
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The following is the career advancement route for Sales Specialist - Senior Living positions, which can be used as a reference in future career path planning. As a Sales Specialist - Senior Living, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Specialist - Senior Living. You can explore the career advancement for a Sales Specialist - Senior Living below and select your interested title to get hiring information.

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