DISCOVER YOUR PURPOSE!

At “Discovery Village at Deerwood”, a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents.

About Discovery Senior Living

Discovery Senior Living ranks prominently among the 5 largest senior housing providers in the US and is nationally renowned for luxury senior-living communities. With over 250 communities in nearly 40 states, and 15,000 dedicated employees, Discovery Senior Living is one the largest and fastest growing senior living companies in the United States. Recognized as a Great Place to Work, Discovery continues its rapid growth trajectory to lead the industry all while retaining our family-first culture.

We offer rewarding career opportunities that include:

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Our community is looking for a Security/Concierge to join our team.

The Security/Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.

POSITION SUMMARY

Responsible for promoting and guarding the community property and assets against fire, theft, vandalism and illegal entry by unauthorized persons while meeting and/or exceeding service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Conducts safety and security inspections of all community property to include common areas, resident corridors, parking areas and perimeter access of a large community campus.
• Patrols community buildings and grounds as scheduled, may be required to register at watch stations to record time of inspection.
• Examines doors, windows and gates to ensure that they are secure.
• Patrols community property to prevent and discover activity in violation of criminal, fire or safety codes.
• Watches for and reports irregularities such as fire hazards, leaking water pipes and security doors left unsecured.
• Investigates and reports all acts of unlawful or safety hazards that would endanger persons or property.
• Responds to all security calls and complaints, taking necessary action and handling on-scene emergency situations until relieved by a Supervisor.
• Inspects and reports all dangerous conditions and any damaged or defective equipment, machinery and property.
• Secures and unlocks areas and buildings in accordance with policy and community expectation.
• Raises, lowers and folds the flag appropriately.
• Notifies appropriate agencies in situations where their emergency response and support is necessary.
• Sounds alarm and/or calls policy/fire department in case of fire or presence of unauthorized persons.
• Assist in emergency response procedures as per community policy.
• Ensures outside furniture or fixtures are secure in the event of inclement weather.
• Delivers packages to Residents throughout the IL and/or AL campus as well as monthly billing statements.
• Carries out telephone answering, and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators, when applicable.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Completes light administrative tasks.
• May be required to drive the community vehicle if necessary.
• Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirements and Experience:

• High School diploma or Equivalent.
• Florida Security Officer License
• One year job related experience preferred.
• Language Ability:
• Cognitive Demands:
• Computer Skills:
• Competencies:
  • Must demonstrate an interest in working with a senior population.
• Works both outdoors and indoors all year.
• Possible exposure to hostile individuals.
• Possible exposure to chemicals as identified in the MSDS Manual.

Knowledge, Skills and Abilities:

• Ability to communicate effectively speaking the primary language of the residents.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

• Basic computer skills required.

• Interacts with guests, residents and staff in a courteous and friendly manner.
• Responds promptly to resident needs.

• Ability to handle multiple priorities.
• Competent in organizational, time management skills.
• Demonstrates good judgment, decision making and problem solving skills

 Environmental Adaptability

• Works both outdoors and indoors all year.
• Possible exposure to hostile individuals.
• Possible exposure to chemicals as identified in the MSDS Manual.

Physical Requirements

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Team Member is regularly required to use hands to finger, handle, or feel and talk or hear. The Team Member is frequently required to sit and reach with hands and arms. The Team Member is regularly required to stand and walk. The Team Member must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, peripheral vision and depth perception.

Qualifications:

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

If having a direct impact on the lives of others is appealing to you, apply today and join our team!

EOE D/V