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DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart NetworkTM.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
As a part of Customer Experience Operations (CXO), the Field Operations team is the voice of the company to our customers with a focus on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
This role is a part of an on-site team that is based out of our cutting edge Bluefield facility.
Job Duties and ResponsibilitiesAs a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH experience. You will be providing solutions to customers, from simple concerns to escalated and complex situations. If you like to solve problems and interact with people from across the country or maybe just a few towns over, this is the spot for you!
In this role, you will:
What’s in it for you?
Click here to watch a short video previewing the Top 10 reasons to join our award-winning customer experience team to help keep people, families and communities connected to the news and entertainment that matters!
Skills, Experience and RequirementsIdeal representatives have:
All representatives must have:
Full Time
$38k-47k (estimate)
07/04/2024
07/17/2024
dishcatering.co.uk
LONDON, ENGLAND
100 - 200
2002
TIMOTHY PETER STEVENS
<$5M
Restaurants & Catering Services
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.