Inside Sales

Distributor Service, Inc. is an industrial distributor wholesaler of decorative hardwood plywood, hardwood lumber, thermally fused melamine, particleboard, medium density fiberboard, high pressure laminate, wood finishes and stains, solid surfaces and other professional woodworking supplies. DSI is a distributor of these products to cabinetmakers, millwork casework wood shops, Institutional Case Goods, architectural designers and other professional woodworkers. Our large, in-stock-inventory is distributed from locations near you in Pittsburgh, PA, Cleveland, OH, Millersburg, OH, Columbus, OH, Cincinnati, OH, Detroit, MI, Louisville, KY and Indianapolis, IN.

DSI has an exciting opportunity for an Inside Sales Representative in our Pittsburgh, PA location. The ideal candidate must be able to successfully serve customers by providing product information, order entry and problem resolution. The candidate must be driven, and able to work independently. This is an excellent opportunity for someone who wishes to grow within a dynamic, growing organization.

Responsibilities of the position include:

· Fields incoming calls, enters customer’s orders and answers questions about products.

· Make outbound sales calls

· Provides product availability, pricing, and delivery information.

· Takes care of Customer Pickup window. Enters orders and provides customer with product information.

· Provides quotes for special order items and direct orders, follows up with customers on lead times and pricing.

· Works with their specific outside sales team on specific customer requests.

· Resolves product and or delivery issues regarding, shortages, damages, incorrect material, and pricing.

· Resolves customer complaints by investigating problems; developing solutions.

· Contributes to team effort to meet goals for a specific sales area.

Qualifications:

· 2 – 3 yrs experience Sales, preferred

· Associates or 2 yr Degree

· Customer Service skills, both in person and over the phone

· Demonstrated strong verbal and written communication skills

· Demonstrated professional demeanor

· Strong computer skills

· Ability to multi-task

· Strong desire to learn the specialty building products industry

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• Associate (Preferred)

Experience:

• Sales: 1 year (Preferred)

Work Location: In person