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Customer Relations Representative
Divergent Drive Washington, DC
$62k-80k (estimate)
Full Time 1 Week Ago
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Divergent Drive is Hiring a Customer Relations Representative Near Washington, DC

Job DescriptionDivergent Drive is one of the most successful and innovative inside sales providers in the DC/MD/VA area. Our customer-friendly approach and innovative clientele is the best solution for our customers. We are looking for someone with an amazing work ethic, a super positive attitude, and a great student mentality. We are also looking for individuals who bring vision, creativity, and energy to a highly competitive work environment and quickly excel and grow within our business.
Duties:
  • Active listening skills and effective communication strategies
  • How to identify and defuse challenging customer behavior
  • An awareness of the core processes and best practices used in service and support
  • Master the product knowledge for our clientele
  • One-on-one sales-based interactions with customers
Key Requirements:
  • Outstanding customer service priority
  • Teamwork-oriented and lively attitude throughout the work environment
  • Critical thinking and solution-oriented skills
  • Become familiar with product information understanding features and benefits of your product
  • Meeting or exceeding goals through impeccable work ethic
  • Demonstrate knowledge of products and services and use this knowledge to establish customer rapport
Persons with Experience in the following areas should apply:Retail, full time, retail associate, management, office manager, customer service representative, leadership, communications, retail salesperson, customer service, marketing, customer service sales, field sales representative, account manager, inside sales, outside sales, direct sales.

Job Summary

JOB TYPE

Full Time

SALARY

$62k-80k (estimate)

POST DATE

06/18/2024

EXPIRATION DATE

08/17/2024

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The job skills required for Customer Relations Representative include Customer Service, Leadership, Work Ethic, Inside Sales, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relations Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relations Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Relations Representative positions, which can be used as a reference in future career path planning. As a Customer Relations Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relations Representative. You can explore the career advancement for a Customer Relations Representative below and select your interested title to get hiring information.

If you are interested in becoming a Customer Relations Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Relations Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Relations Representative job description and responsibilities

A Customer Relations Representative comes under the career category of Customer Service Representative.

02/22/2022: Springfield, OH

Customer relations representatives assist the customers with their needs by offering products and services according to their requirements and budget limitations.

03/08/2022: Minneapolis, MN

They may also sell newly launched products to the customers, discuss features and usability, and generate payments and delivery details.

02/02/2022: Greenville, SC

Customer Relations Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.

01/23/2022: Orlando, FL

Customer Relations Representative must recommend a solution to the customer who, hopefully, agrees to the fix.

01/29/2022: Lansing, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Relations Representative jobs

Customer Relations Representative must be patient and polite, especially when dealing with difficult or angry customers.

02/12/2022: Tuscaloosa, AL

Customer Relations Representatives need to be able to communicate and convey their message to the customers to run a successful business.

02/17/2022: Lynchburg, VA

Always exhibit a positive attitude and effectively diffuse and handle difficult customer situations.

02/26/2022: Roanoke, VA

Customer Relations Representative must be able to catch on quickly and be open to learning new systems, software, and willing to help out where ever necessary.

01/22/2022: Philadelphia, PA

Start with awareness and training.

02/07/2022: Santa Barbara, CA

Step 3: View the best colleges and universities for Customer Relations Representative.

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