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Desktop Support
Diverse Lynx Alpharetta, GA
$49k-60k (estimate)
Contractor | IT Outsourcing & Consulting 2 Weeks Ago
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Diverse Lynx is Hiring a Desktop Support Near Alpharetta, GA

Position: Desktop SupportLocation: Alpharetta, GaType: FulltimeJob DescriptionCompetencies: Windows Virtual Desktop, Desktop Management - Infrastructure Services (IS)Essential Skills
  • Extensive knowledge of Windows Operating System Internals and Microsoft based applications and technologies
  • Experience with Assistive Technology Software and Hardware Products such as JAWS, ZoomText, Fusion, NVDA, Dragon, Duxbury, Kurzweil, and Assistive Hardware Solutions
  • Deep technical understanding of Windows infrastructure services (e.g. AD, GPO, CIFS, Client) within the enterprise
  • Deep technical understanding of Web Browser Technologies
  • Experience managing system and user configuration across large, distributed environments
  • Strong troubleshooting mindset (i.e. parsing event log, Sysinternals tools, analyzing memory dumps)
  • Strong scripting knowledge (PowerShell is a priority
  • additionally Batch, WMI, VBScript, etc.)
  • Software Integration, Packaging, Distribution and Patch Management using MSI, SCCM
  • Ability to write technical and operational management documentation (system design and engineering documents, operational run books)
  • Experience with virtualization technologies (i.e. VMware, XenServer, Citrix) is a plus
  • Experience in monitoring tools for Network and Workstations, including but not limited to SevOne, Perfmon, SysTrack, Splunk is a plus
  • Strong verbal and written communication skills
Desirable Skills:
  • Windows Desktop General Engineering? Experience with Assistive Technology Software and Hardware Products (Screen Readers, Screen Magnification, Speech Recognition)
  • Liaison with Vendors to Manage Product Lifecycles and resolve escalated application issues related to Assistive Technology Products
  • Create automation scripts (using PowerShell, VBScript, etc.)
  • Evaluate Desktop Products and Tools and provide solutions to support integration initiatives
  • Creation of test case scenarios based on environmental considerations (Supported hardware models, Application profiles)
  • Creation and maintenance of Application Support
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

Job Summary

JOB TYPE

Contractor

INDUSTRY

IT Outsourcing & Consulting

SALARY

$49k-60k (estimate)

POST DATE

06/07/2024

EXPIRATION DATE

07/05/2024

WEBSITE

diverselynx.com

HEADQUARTERS

PRINCETON, NJ

SIZE

200 - 500

FOUNDED

2002

TYPE

Private

CEO

SHUBHENDRA VARMA

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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About Diverse Lynx

Diverse Lynx is a provider of mobile application development, web designing, consulting and quality assurance services.

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The job skills required for Desktop Support include Troubleshooting, Operating System, Desktop Support, Written Communication, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.

If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support job description and responsibilities

Desktop support usually works on a break-fix model where support services are rendered as and when needed.

01/31/2022: Norfolk, VA

With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.

03/04/2022: Bangor, ME

They often deal with clients who are having trouble with their systems, which can frustrate customers.

03/20/2022: Houston, TX

Responsibility includes installing and maintaining hardware and computer peripherals.

02/26/2022: Cedar Rapids, IA

Installing and upgrading operating systems and computer software.

03/30/2022: Atlanta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support jobs

Validate & approve VPN access for all remote users.

02/06/2022: Bloomington, IN

Resolve hardware and network connectivity issues timely and accurately.

01/25/2022: Springfield, OH

Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.

03/01/2022: Pittsburgh, PA

Monitor day to day computer performance.

03/05/2022: Bismarck, ND

Understand the customer’s grasp of technology.

02/06/2022: Jacksonville, FL

Step 3: View the best colleges and universities for Desktop Support.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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