Job Description
Skill: Operations support for Level III support of Microsoft 365 Office suite

• The Collaboration Operations Support Analyst is responsible for the Level III support of Microsoft 365 Office suite of applications. This includes but not limited to Word, Excel, PowerPoint, One Drive for Business, Teams and SharePoint Online.
• This role acts as application analyst/technician and will be responsible for the day-to-day operations of the environment, critical client escalations and responsible for all production changes and infrastructure deployments.

Required Skills/Experience:

• 5 years of experience with Microsoft Office 365.
• Expert experience/knowledge of Office 365 ProPlus/ & Online Applications.
• Understands Microsoft MDM tools - Intune, Azure Identity and Rights Management, Enterprise Mobility Suite and ProPlus client behaviors as a result of changes.
• Understands M365 suite of products (Teams, OneDrive SharePoint Online, Exchange, etc.).
• Understanding Exchange, SharePoint, Skype for Business, on premise, online and hybrid.
• Understands Exchange 2013 & Skype for Business features, migration, and related concepts.
• Experience migrating large enterprise clients to Office 365.
• Experience with Office 365 deployment from different sources and troubleshooting complex install issues.

#LI-NS2
Location
Plano, TX
Job Function
TECHNOLOGY
Role
Analyst
Job Id
317115
Desired Skills
Office 365 | Operation Support | Sharepoint
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.