6 Personal Lines Insurance Customer Service Representative Jobs in Lansing, MI
Diversified Insurance Group is Hiring a Personal Lines Insurance Customer Service Representative Near Lansing, MI
Job Description
Be a part of the Diversified Insurance Group , where we prioritize unparalleled customer service and a positive work environment. Located in the heart of Lansing, Michigan, our team is dedicated to providing personalized service and building lasting relationships with our clients. Join our team as a Personal Lines Insurance Customer Service Representative and make a difference in the lives of our policyholders!
BenefitsHourly Base Salary Based on Experience
Paid Time Off (PTO)
Vision Insurance
Dental Insurance
Health Insurance
Life Insurance
Mon-Fri Schedule
Career Growth Opportunities
Flexible Schedule
Evenings Off
ResponsibilitiesClient Communication: Interact with clients to address their insurance-related inquiries and provide accurate information on available options.
Policy Management: Assist clients with policy changes, updates, and modifications as needed.
Claims Assistance: Guide clients through the claims process, ensuring a smooth and efficient experience.
Policy Renewals: Proactively reach out to clients to review policy renewals and make any necessary adjustments.
Documentation: Maintain accurate records of client interactions, transactions, and policy details.
Customer Service: Provide exceptional service to all clients, resolving issues promptly and effectively.
RequirementsCustomer Service Skills: Proven experience in a customer service role, with a focus on providing excellent service and support.
Insurance Knowledge: Basic understanding of personal lines insurance products and terminology preferred.
Communication Abilities: Strong verbal and written communication skills to effectively interact with clients and colleagues.
Organizational Skills: Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.
Team Collaboration: Willingness to work collaboratively with team members to achieve common goals and deliver exceptional service.
Attention to Detail: High level of accuracy and attention to detail when handling client information and policy details.
A VALID P&C LICENSE IS REQUIRED FOR THIS POSITION
Job Summary
Full Time
$42k-50k (estimate)
07/04/2024
07/17/2024
diversifiedinsurance.com
SALT LAKE CITY, UT
50 - 100
1964
Private
LAWRENCE C HART
$10M - $50M
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About Diversified Insurance Group
Diversified Insurance is a Utah-based brokerage firm that provides services such as risk management, insurance, employee benefits, and wealth management for businesses.
The following is the career advancement route for Personal Lines Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As a Personal Lines Insurance Customer Service Representative, it can be promoted into senior positions as an Insurance Claim Service Team Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Personal Lines Insurance Customer Service Representative. You can explore the career advancement for a Personal Lines Insurance Customer Service Representative below and select your interested title to get hiring information.
