Job description

Divine Healthcare Services LLC is seeking an immediate part-time Care Coordinator candidate who can join our home care team in Roanoke, VA. The perfect candidate will assist with general office duties to ensure continued compliance with Virginia Department of Health guidelines/regulations.

Care Coordination

• Staffing/scheduling new and existing cases based on client needs, caregiver skill-set and personalities
• Creatively manages the schedule to ensure that all clients are seen as required and caregivers are schedules most effectively and efficiently with a strong focus on continuity of care.
• Manage and document schedule changes requested by clients and/or changes.
• Works collaboratively with provider(s) and other staff to ensure the delivery of quality care to patients to ensure best patient outcome
• Collects data through patient tracking in order to facilitate patient outcome data collection and analysis
• Communicates visit schedules with Clients, Agency & Caregivers/Care providers.
• Fill Care Providers openings on all existing and new Care Recipient cases.
• Address all changes, and issues regarding coordination, which includes communicating, by phone, email, and occasionally in person with Care Recipients, Clients, and their families.
• Tend to the needs of a case in a thorough manner and maintain a good rapport and relationship with Care Recipients, their families, and our Care Providers.
• Following company protocol and policy -- gather and confirm daily information on attendance.
• Utilizing Options materials and documentation, gather pay information of Care Providers.
• Coordinate Home Care Sales & marketing services
• Excellent /professional oral & written communication skills

Administrative Assistance:

• Maintain and upkeep of employee records and contact information
• Provide accurate and timely tracking of required documentation, licenses and medical records from caregivers.
• Assistance with caregiver recruiting and reference checking
• Assistance with caregiver recognition efforts
• Assistance with marketing efforts as needed
• Knowledge of Home Health Aide Services Standards.
• Good verbal and written communication skills.
• Good interpersonal skills.
• Ability to perform Home Care Sales/Marketing
• Ability to organize and manage time effectively.
• Ability to multi-task and work in a fast-paced environment.
• Working knowledge of computer software: Word/Excel processing and home health data entry.

Minimum Qualifications:

• Minimum of 1 year experience in home Care or related field as care coordinator or Health Care Office Administrator
• Excellent customer service skills
• High school diploma. Advanced degree preferred
• Self-starter able to take initiative as necessary and appropriate
• Strong attention to detail'
• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• High stress tolerance -- thrives in a high-pressure environment

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 25 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Monday to Friday
• No nights

Work setting:

• In-person
• Office

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Roanoke, VA 24018 (Required)

Ability to Relocate:

• Roanoke, VA 24018: Relocate before starting work (Required)

Work Location: In person