Title: Accounts Receivable/Collections Specialist

Reports To: Accounts Receivable Supervisor

Department: Accounting

Location: Cincinnati, OH

Position Status: Hourly Non-Exempt

About DMG:

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

Job Summary:

The Accounts Receivable/ Collections Specialist is responsible for contacting customers to collect outstanding funds, issuing credits, and managing the AR aging.

What You'll Do:

• Organizes and works with customers and appropriate internal teams to resolve open AR aging items.
• Responsible for calling customers daily to follow up on invoices coming due, past due, or for payment information.
• Processes credits and write-offs where appropriate.
• Coordinates with the Cash Application AR Specialists on when payments are received.
• Performs all other duties as assigned by management.
• Ability to organize and work with contacting customers and appropriate team members to collect any outstanding funds.
• Calling Customers Daily.
• Process credits and write-offs where appropriate.
• Communication with internal customers on status.

What You Need:

• Working knowledge of general accounting principles.
• Must be able to work with others well in resolving issues, gathering information, and explaining resolutions, processes, and procedures to others.
• Demonstrates experience maintaining a calm and professional demeanor.
• Exercises excellent judgment and maintains a positive perspective in all situations.
• Possesses a strong work ethic associated with heavy volumes and multiple demands.
• Demonstrated excellent verbal and written communication skills with experience conveying information to internal and external customers in a clear, focused, and concise manner.
• Intermediate to Advanced Excel.
• Minimum 2 years in Collections.
• Ability to manage the stress of a fast-paced environment.
• Ability to meet the in-person requirements of the team and/or business needs.

What You'll Get:

At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. 

Some of our many benefits include:

• Health, dental and vision coverage on day 1.
• Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
• Paid Primary and Secondary Caregiver leave.
• Employee Assistance Program to assist with everyday challenges.
• Paid time off to volunteer.

Divisions Maintenance Group is an equal opportunity employer.