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Posting Details
Job Details
Description
Dixon is looking for a Customer Service Representative to join our team in Chestertown, MD!
The Customer Service Representative team provides world-class service to both external and internal customers. Responsibilities include order entry, resolving product or service issues, coordinating with specialists for quotes and inquiries, and following up with customers after the sale.
Additional responsibilities include accounts receivable functions, customer invoicing, file maintenance, and various special projects as needed.
Previous customer service or administrative experience with strong organizational skills preferred. Associate's or Bachelor's degree preferred.
RESPONSIBILITIES :
COMPETENCIES :
The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law.
To that end, personal information will be collected solely for those legitimate business purposes recognized by law and then maintained in a manner consistent with all applicable laws and regulations about document retention requirements.
The Dixon Group does not sell personal information to third parties and does not share such personal information with third parties except when authorized by law to do so (e.
g., in response to a lawful subpoena; mandatory tax reporting; etc.)
Qualifications
Skills
Behaviors
Preferred
Leader
Inspires teammates to follow them
Dedicated
Devoted to a task or purpose with loyalty or integrity
Enthusiastic
Shows intense and eager enjoyment and interest
Detail Oriented
Capable of carrying out a given task with all details necessary to get the task done well
Team Player
Works well as a member of a group
Loyal
Shows firm and constant support to a cause :
Motivations
Preferred
Ability to Make an Impact
Inspired to perform well by the ability to contribute to the success of a project or the organization :
Education
Preferred
Associates or better.
Bachelors or better.
Experience
Preferred
2-3 years :
Customer Service / Administrative Experience
Licenses & Certifications
Last updated : 2024-05-10
Full Time
$49k-64k (estimate)
05/11/2024
06/21/2024
dixon-group.com
MOUNTAIN BRK, AL
25 - 50
2001
Private
RICHARD P COOK
$5M - $10M
The job skills required for Customer service representative include Customer Service, Problem Solving, Microsoft Office, Attention to Detail, Organizational Skills, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.