6 Night Auditor Jobs in Irvine, CA
DKN Hotels is Hiring a Night Auditor Near Irvine, CA
- Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
- Communicate effectively with guests and fellow team members.
- Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied.
- Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability.
- Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out.
- Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing DKN’s reservation guidelines. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests.
- Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
- Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
- Control and balance cash and credit transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel policy.
- Run night audit final after insuring all revenues are in balance nightly.
- Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
- Deliver DKN’s "Home Away From Home" experience
- Perform other duties as assigned, requested or deemed necessary by management.
- Management retains the discretion to add or change the duties of the position at any time. *
Independent Judgment UsedOnly within the guidelines established by management and to the extent of operating within the Company policies and procedures.
Working Conditions/EnvironmentFront desk/lobby area. Access to entire interior and exterior of property.
Knowledge/Education/ExperienceMinimum of two (2) years hotel front desk experience preferred. Knowledge of hotel front desk operations and procedures.
Skills/Abilities/Other RequirementsEnglish speaking. Good customer service, communication skills (written and verbal) and attention to detail. Ability to prioritize, organize and make good judgments. Basic accounting procedures, typing, cash register and computer skills. Dependable.
Physical RequirementsStanding for long periods of time. Walking indoors, outdoors, up and down stairs, sitting. Frequently bending, stooping, twisting, reaching, lifting and carrying. Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 20 lbs.
Additional Comments
- Must be aware of the importance of safety and security.
- Endeavor to be conscious of safety and security at all times.
- Living the DKN Values’ behaviors
- Friendly and courteous to guests and fellow team members at all times.
Job Summary
Full Time
Accommodations
$31k-39k (estimate)
06/13/2024
07/11/2024
dknhotels.com
IRVINE, CA
200 - 500
1984
KIRAN PATEL
$10M - $50M
Accommodations
Related Companies
About DKN Hotels
Headquartered in Irvine, California, DKN Hotels is a leading hotel and hospitality management company, offering comprehensive hotel management services ranging from property development to revenue optimization. Since its early beginnings in 1984, DKN Hotels has grown into a fully-integrated owner, developer and manager of well-regarded hotels a trusted leader that has cultivated the ability to achieve steady, sustainable growth among its portfolio of primarily select-service hotels. Properties managed by DKN Hotels consistently outperform the competition in revenue, customer service and emplo...yee satisfaction, an achievement that we credit to our unique company culture which is guided by our shared set of values: Financial Success, Teamwork, Leadership, Value and Respect for each other, Customer Service, and last but not least, a healthy dose of Fun. Each day, we strive to make a positive difference in the lives of everyone we come in contact with, be it guests, owners, or external partners.
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The job skills required for Night Auditor include Accounting, Communicates Effectively, Communication Skills, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Night Auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Night Auditor positions, which can be used as a reference in future career path planning. As a Night Auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Night Auditor. You can explore the career advancement for a Night Auditor below and select your interested title to get hiring information.
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