Come Join Our Team! DKW Communications, Inc. (DKW) is a government contractor providing professional and technical services to various government agencies i.e. defense, law enforcement and security. We are currently looking for a Front Desk Travel Clerk to join our winning team. The individual hired for this position will provide support to our government customer located in Washington, DC. This is an onsite position.

Overview:

The ideal candidate will perform the following duties:

• Log in incoming cases and distribute them to Travel Clerks.
• Check Passport/Visa Request Administration System for Travel Authorization Request 3 times a day for approval.
• Pull receipts and log in passports that are being returned.
• File receipts for passports that have been picked up by traveler or travel coordinator.
• Answer telephones and assist customers picking up tickets and passports for travel.
• Generate daily reports of passport activity from the Reporting Schedule.
• File green cards and DSP-19’s for passports that have been sent to State Dept. for cancellation or destruction.
• File green cards for passports that have been renewed or new issuances.
• Assist in other administrative duties as requested.

Minimum Requirements:

• Public Trust clearance will be required
• 2 – 3 years of Customer Service experience working in a professional environment
• At least 2 years of Data Entry experience
• Must be able to type 35-40 WPM with accuracy
• Excellent attention to detail
• High School Diploma

**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.**

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer service: 2 years (Required)

Security clearance:

• Confidential (Preferred)

Ability to Commute:

• Washington, DC 20250 (Required)

Work Location: In person