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Overview :
dnata is hiring Passenger Service Agents at JFK Airport!
Pay Rate $20.00 / hr.
Fluent in English and Spanish
Shift hours 7 : 00am-12 : 00pm; 5 : 00pm-10 : 00pm
Weekly pay, 401K, paid time off, paid training and company uniforms *
We are Reconnecting a Better World through our best-in-class team of dedicated, passionate, and highly trained aviation professionals.
Led from our Global Headquarters in Dubai and with international and domestic operations spanning six continents, our Mission is to deliver the promises our customers make.
If you’re looking for a highly rewarding career in aviation services, you’re looking for dnata!
dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports.
Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world.
Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
You Will :
As a dnata Passenger Service Agent, you have an essential role of handling administrative procedures for international passengers before and after a flight, including but not limited to :
Electronic check-in of passengers for international travel
Verification of documents for international and domestic flights
Assign passenger seats
Ensure correct boarding passes are provided to each passenger for the assigned flight
Verify ticket and seat reservations
Match manifest to on-board count
Announce arrivals and departures as necessary
Provide information to passengers / customers as requested
Connect / disconnect Jetway / stairs as necessary
Assist with baggage tagging and baggage claim reports
Maintain current knowledge of all flight times during designated shift
Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers
Performing other duties as assigned
You Have :
Possess and maintain a valid state driver's license and other FAA / Airport required identification / seals or authorizations
Possess a high school diploma or GED equivalent
Excellent communication and interpersonal skills
Possess basic computer literacy
Ability to stand, bend, stoop, and walk for extended periods of time
Push, pull, lift, and load up to 70 pounds
Exceptional customer service skills
Diversity Matters :
Last updated : 2024-07-02
Full Time
Transportation
$78k-109k (estimate)
07/04/2024
09/30/2024
hertzdnata.com
15,000 - 50,000
1987
JANIS BALKENS
$3B - $5B
Transportation
The job skills required for Passenger service agent include Customer Service, Aviation, Catering, etc. Having related job skills and expertise will give you an advantage when applying to be a Passenger service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Passenger service agent. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Passenger Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Passenger Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Passenger Service Agent job description and responsibilities
Airlines also station passenger service agents at each gate before and during boarding.
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Passenger service agents need the strength to carry heavy suitcases up onto conveyor belts.
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Passenger Service Agents work to make sure that everyone who boards an airplane enjoys a smooth flight.
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Completes activities, associated paperwork and/or computer entries related to boarding and/or deplaning passengers.
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Dealing with customers face-to-face and ensuring that passengers reach their destination with satisfaction.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Passenger Service Agent jobs
Meet quality standards of service.
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Examine passenger documentation to determine destinations and to assign boarding passes.
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Provide the passengers with ticketing and ensuring the proper handling of their checked luggage.
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The agent typically communicates with other personnel via a cell phone or walkie-talkie.
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Passenger service agents may also need to be able to assist government agencies with their needs.
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Step 3: View the best colleges and universities for Passenger Service Agent.