17 Field Service Engineer Jobs in Dayton, OH
DNI is Hiring a Field Service Engineer Near Dayton, OH
- Investigates and resolves computer software and hardware problems of users that are beyond the scope of a typical help desk function.
- May perform this service directly with the user or in support of a help desk.
- Receives telephone calls from the help desk or from users having problems using computer software and hardware or asking how to use specific software, such as statistical, graphics, data base, printing, word processing, programming languages, electronic mail, and operating systems.
- Talks to user to learn procedure sequence followed and source of error.
- Answers questions, applying knowledge of computer software, hardware, and procedures.
- Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software, or by listening to and following instructions.
- Determines whether problem is caused by hardware, such as modem, printer, cables, or telephone.
- Talks with coworkers to research problem and find solution.
- Talks to programmers to explain software errors or to recommend changes to programs.
- Calls software and hardware vendors to request service regarding defective products.
- May test software and hardware to evaluate ease of use and whether product will aid user in performing work.
- May write software and hardware evaluation and recommendation for management review. May write or revise user training manuals and procedures.
- May develop training materials, such as exercises and visual displays.
- May train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training.
- May install microcomputers, software, and peripheral equipment, following procedures and using.
- May work as an in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied.
- May conduct office automation feasibility studies, including workflow analysis, space design, and cost comparison analysis.
- May specialize by type of software, computer language, or computer operating system.
- Active CompTIA Security (or 8570 equivalent)
- Minimum of 4 years of direct experience; additional experience is a plus
- Preferred Minimum active Secret clearance
Job Summary
Full Time
$90k-109k (estimate)
06/09/2024
07/04/2024
dnigov.com
ANADARKO, OK
200 - 500
2015
JERRY KENNEDY
$50M - $200M
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The following is the career advancement route for Field Service Engineer positions, which can be used as a reference in future career path planning. As a Field Service Engineer, it can be promoted into senior positions as a Field Service Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Engineer. You can explore the career advancement for a Field Service Engineer below and select your interested title to get hiring information.
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