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Do you have an outgoing personality with a passion for problem-solving? OR are you driven to overcome challenges and thrive from talking to people and building relationships? Documation is looking for talented individuals like you to join their customer service team! If you want to be part of a company that strives for excellence, cultivates strong relationships, and has great benefits including competitive wages, annual gain-share program and 401k match don’t wait, apply today. We are ready to put your valued experience to work!
ABOUT US
Documation is a world-wide industry leader in print-on-demand book production. Operating in the Chippewa Valley for 30 years, we serve a nationwide client base specializing in print automation, sophisticated binding solutions and distribution services for our customer’s print programs. We know the reason our customers love us is the dedication, talent, and commitment to excellence that each of our employees put forth every day. Come work with us and you will work with great people.
ABOUT THE POSITION
We are looking to hire an individual to work in our customer service department. This is an onsite full-time position, Monday – Friday (8-hour shift), daytime hours. Weekly hours may exceed 40 on occasion during busy periods.
The Account Representative role is a high impact position responsible for processing and monitoring incoming jobs from start to finish, making judgments and discretionary decisions that affect the operations of the organization and effectively communicating those details to both external and internal customers. Qualified candidates must be organized, detail oriented and maintain excellent communication; can effectively manage their time while prioritizing competing tasks; and must be teachable and open to feedback.
Responsibilities include, but are not limited to:
General Customer Service
Quoting / Order Processing
Qualifications:
Compensation
EQUAL OPPORTUNITY EMPLOYER
It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
Job Type: Full-time
Benefits:
Schedule:
Work Location: In person
Full Time
Wholesale
$41k-52k (estimate)
06/21/2024
06/27/2024
mation.com
SAN ANTONIO, TX
50 - 100
1990
PEDRO FRISCK
$10M - $50M
Wholesale
Our mission is simple: Provide best-in-class technology solutions through a dedicated team of professionals who are character-driven, community-focused, & customer-oriented. CHARACTER. COMMUNITY. CUSTOMER. This motivates us inspires us to do what we do. Businesses are forced to change, adapt, and sometimes reinvent themselves because technology is always evolving, always moving forward. We want to move forward with you.
The job skills required for Customer Account Representative include Customer Service, Problem Solving, Flexibility, Order Processing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Account Representative positions, which can be used as a reference in future career path planning. As a Customer Account Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Representative. You can explore the career advancement for a Customer Account Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Representative job description and responsibilities
They generally work on the sales and customer service team where they build and maintain relationships with new and existing clients.
04/11/2022: Santa Cruz, CA
Account representatives are often responsible for nearly all aspects of maintaining long-lasting client relationships.
03/11/2022: Indianapolis, IN
Prospecting, making presentations and closing sales on new client accounts and continuing to service the accounts after the sale.
03/12/2022: Fairbanks, AK
Account Representatives close sales, build relationships with new clients and sustain long-term relationships with existing clients.
02/22/2022: Elyria, OH
Sales representatives must build relationships with clients to maintain their account and continue to sell renewals or additional products or services.
02/24/2022: Huntsville, AL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Representative jobs
Ability to use positive language.
03/05/2022: Pine Bluff, AR
Have a clear escalation pathway.
01/20/2022: Cleveland, OH
Provide Customer Service Training.
03/15/2022: El Paso, TX
Provided outstanding customer service, developed strong customer relationships and supported the Cash Office team.
03/08/2022: Killeen, TX
Soft skills are necessary for almost every responsibility an account representative has.
02/14/2022: Tulsa, OK
Step 3: View the best colleges and universities for Customer Account Representative.