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Service Supervisor
$65k-85k (estimate)
Full Time 4 Months Ago
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Dodson Brothers Exterminating is Hiring a Service Supervisor Near Richmond, VA

Are you looking for an exciting opportunity to be part of a well-established company in an ever-changing industry? If so, you have come to the right place!

Dodson Pest Control is one of the largest family-owned pest control companies in the United States and we are seeking dynamic individuals to join our team in your area. Our growing team of over 600 employees continues the tradition of excellence established in 1944 and proudly serves customers in seven states and the District of Columbia.

Experience in the pest control industry is helpful. The company provides intensive and thorough training on an ongoing basis to all employees. A strong work ethic and commitment to customer service are required.

Responsibilities include but are not limited to:

1. Train, discipline and motivate service staff to meet and/or exceed service program goals by following Company policy and through the use of the Company’s business systems.

2. Establish individual performance goals for each service employee. Train and direct all employees in a manner that allows them to reach their performance goals as quickly as possible.

3. Plan and schedule work so as to achieve the highest productivity in conjunction with the highest quality of service. Work as a team with District Manager, technicians, and office staff.

4. Ensure that each technician is trained in the proper use of all materials and that each service technician knows and meets all safety, health, and environmental standards required by the Company and all applicable governmental agencies.

5. Attend and complete all scheduled training. Must attain certification and/or license.

6. Maintain an attitude and understanding that the customer is the most important person in our Company.

7. Actively participate in customer visits to encourage and support sales and to assess how well we are meeting customer needs. Provide meaningful solutions to customer concerns. Be sure that key customers are visited regularly.

8. Coordinate maintenance work on Company vehicles and maintain adequate stock of supplies and equipment.

9. Communicate effectively with the District Manager, technicians, sales inspectors, office personnel, Regional and Corporate staff, and customers.

10. Follow all Company policies and procedures.

11. Must meet all criteria outlined in the job descriptions for both General Pest and Termite Service Technicians.

12. More than a 40-hour work week may be required, including work on Saturday as necessary.

Qualifications for this position include:

  • High School Diploma or GED
  • Acceptable driving record and background check
  • Ability to work effectively with limited supervision
  • Strong customer service skills
  • Ability to access physically restrictive areas of significant height, with or without accommodation

Benefits of working for Dodson Pest Control:

  • We offer highly competitive compensation package including salary, commissions, and bonus
  • 401(k) and profit sharing plan
  • Availability of medical and dental insurance, and supplemental life insurance
  • Company paid life insurance and long-term disability coverage
  • Paid vacation, personal, and sick time

Come be a part of our team and enjoy the continuing tradition of quality service at Dodson Pest Control.


Dodson Pest Control is an Equal Opportunity Employer/Drug Free Workplace

Job Summary

JOB TYPE

Full Time

SALARY

$65k-85k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

10/09/2024

WEBSITE

dodsonbros.com

HEADQUARTERS

LYNCHBURG, VA

SIZE

500 - 1,000

FOUNDED

1944

TYPE

Private

CEO

B F DODSON JR

REVENUE

$10M - $50M

Show more

Dodson Brothers Exterminating
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The job skills required for Service Supervisor include Customer Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Supervisor positions, which can be used as a reference in future career path planning. As a Service Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Supervisor. You can explore the career advancement for a Service Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Supervisor job description and responsibilities

The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results.

02/27/2022: Phoenix, AZ

Document task completion through daily service reports.

04/15/2022: Austin, TX

Conduct regular performance evaluation of environmental service staff.

01/25/2022: Boulder, CO

Create and maintain environmental service staff schedule.

03/31/2022: Springfield, OR

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

02/26/2022: Shreveport, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Supervisor jobs

At a call center for customer service, such as one employed by a large corporation, a service supervisor might be responsible for overseeing the quality of customer service provided by phone operators.

03/30/2022: Pittsburgh, PA

All supervisors should be prepared to deal with a crisis.

03/30/2022: San Diego, CA

Deliver fast, effective resolutions.

04/07/2022: Harlingen, TX

A supervisor sees that employees update records when they receive or release parcels and mail.

03/02/2022: Mcallen, TX

Assisting customer service staff with duties where required.

03/31/2022: Portsmouth, NH

Step 3: View the best colleges and universities for Service Supervisor.

Butler University
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