Classification

Non-Exempt

Job Summary

Provides general office support with a variety of clerical activities and related tasks. The receptionist is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondences, requisition of supplies as well as additional clerical duties.

Essential Functions

• Answer and screen incoming calls to direct callers to the appropriate department and/or staff members.
• Greet, welcome and check-in all visitors at main reception area.
• Serve as point of contact to direct in-person visitors to control visitor access via the reception desk area (sign-in sheets, visitor log).
• Receive, sort and distribute daily mail and deliveries.
• Prepare outgoing mail.
• Provide administrative support to various departments with assigned duties and projects.
• Maintain and stock customer and staff areas with supplies (coffee, snacks, etc.).
• Upkeep front receptionist desk and reception area to reflect a professional appearance.
• Performs other duties, as assigned.

Qualifications:

• High school diploma preferred
• One year of customer service or administrative experience preferred.
• Experience as a Front Office Receptionist, Customer Service Representative or similar role, preferred.
• Professional attitude and experience.
• Exceptional communication skills.
• Excellent organizational skills.
• Multi-tasking and time management skills with the ability to prioritize assigned responsibilities and tasks.
• Customer service driven attitude.
• Bilingual a plus 

The Receptionist must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.

Doggett is an Equal Employment Opportunity Employer