1 Returns Clerk 1st Shift - Seasonal Job in Pleasant Prairie, WI
Doheny is Hiring a Returns Clerk 1st Shift - Seasonal Near Pleasant Prairie, WI
Reports to Returns Supervisor
Job Description: Verify and inspect all forms, reports, and records relating to product returns. Inspect and reconcile quantities returned with that of the returns forms and documents via pc. Ensure customer satisfaction through the handling of product returns and refunds.
Essential job functions/directly responsible for:
- Unpack returned merchandise, inspect package condition and assess paperwork sent in with return instructions for proper return procedures.
- Inspect returned merchandise, checking for quality and condition of the product to determine return category.
- Receive merchandise, following all security and safety return procedures for each product type.
- Distribute returned items to their proper location considering all factors including the value of the product, its condition, and type of return.
- Input clear customer account notes in internal computer systems, communicating return reasons, customer feedback and instructions to ensure accurate processing.
- Identify critical distribution issues and report them to the team lead/supervisor.
- Data entry as needed.
- Maintain a safe and organized work environment at all times.
- Other tasks as required to meet team goals
- Verify customer returns with the RMA and records any discrepancy
- Returns stock to inventory
- Researches shipment shortages
- Resolve customer complaints
- Coordinate with vendors for warranty RGAs and ship product out for credit and/or replacement
- Assist in managing returns department inventory with minimal inventory loss and timely vendor returns
- Any other duties assigned by management
- Workday is a standard 8 hours, or until returns are completed, this time is spent in a warehouse setting.
- The position involves a significant amount of physical labor, requiring long hours of lifting, standing, sitting and movement around the warehouse.
- High School Diploma or GED.
- Dependable and reliable.
- Physically able to lift 60lbs and possibly more.
- Physically able to stand for long periods of time.
- Regularly required to use hand and arms.
- Ability to manage multiple tasks with strong attention to detail.
- Reliable, good communicator, and team player
- Prior Warehouse experience.
- RF knowledge.
- Basic computer knowledge
AAP/EEO statement:Doheny’s, LLC is an Equal Opportunity Employer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Summary
Full Time
Consumer Goods
$35k-41k (estimate)
03/26/2023
07/19/2024
doheny.com
PLEASANT PRAIRIE, WI
50 - 100
1967
JOHN T DOHENY
$10M - $50M
Consumer Goods
Related Companies
About Doheny
A family company established in 1967, Doheny's LLC has a long and reputable tradition of supplying their customers high-quality, low-priced swimming pool supplies with friendly, knowledgeable customer service and without the delay or hassle. Over forty years ago, Tom and Kathy Doheny tired of wasting time and money by driving to the nearest pool store, buying overpriced products, and loading and unloading their supplies by themselves. When they realized that other people in the area with pools faced similar problems, the couple began selling low-priced pool supplies out of the garage to local ...pool owners. Today, their pool supply company is the nation's leading, direct to the pool owner, distributor of discount pool supplies. Dohenys LLC has nine warehouses nationwide, the lowest prices and the largest selection in the industry. Pool Supply Company Doheny's LLC has warehouses in Ohio, Pennsylvania, South Carolina, Florida, Tennesee, Illinois, Wisconsin, Texas and Nevada for next day delivery for most customers. For the last forty years, Doheny's has taken the hassle and guesswork out of buying pool supplies. In another step toward providing customers high quality, low priced merchandise without the fuss, the discount pool company has opened several warehouses from which many customers receive their purchases the next day. "In these tough economic times, more and more people across the country are looking for new ways to save," said Doheny's CEO John Doheny. Turning your pool maintenance into a simple do-it-yourself project with the help of Doheny's saves money and time without added hassle. With the addition of our new warehouse, Florida pool owners will be able to take control and order whatever low-cost pool supplies they need pool chemicals, cleaners, toys, and accessories and receive them at their door the next day at no extra charge."
More
Show less
Similar Jobs
Popular Articles
