Veterinary Surgery Assistant Manager

Wake Veterinary Medical Center

1007 Tandal Place
Knightdale, NC 27545

Responsible for directing the surgery teams through their daily routines and ensuring quality patient care through training and mentoring staff, as well as assisting the manager with staffing and administrative duties. The Assistant Manager carries out their duties under the supervision of the veterinarian and reports directly to the manager.

Ideal Candidate:

• Fosters a positive work culture that recognizes and rewards strong performance.
• Maintains a positive attitude and displays effective leadership skills

• Naturally possesses a strong work ethic and seeks responsibility and progress.
• Gets excited about business process improvement.
• Takes responsibility for work and completes work accurately and timely.
• Always looking to make processes more efficient and effective using technology.
• Willing to listen and try new things and other people’s ideas.

Responsibilities:

• Oversee surgical staff and monitor daily work flow to ensure efficiency of ER and ICU patient care
• Execute plans to minimize risk for future issues based on feedback learned from client incidents and feedback.
• Uphold training initiatives
• Conduct initial interviews for surgery staff
• Promptly and appropriately recognizes and addresses performance and behavioral concerns. Responds appropriately to staff feedback and concerns.
• Complete one ACT course per month at minimum
• Lead monthly staff meeting
• Create monthly staffing schedules
• Serves as a point of contact for staff call-outs and vacation requests.
• Ensures appropriate staffing levels to meet operational needs.
• Monitor inventory supply, maintenance and IT related issues
• Ensure all equipment is properly maintained in accordance with manufacturer recommendations, investigating and resolving issues which arise
• Ensures cleaning processes are consistently executed.
• Administrate Employee Discounts

Required Skills/Abilities:

• History taking and obtaining objective patient data

• Patient restraint and assessment
• Venipuncture
• IVC placement
• Sample collection and handling
• Laboratory techniques
• Administration of parenteral, enteral, and topical medications
• Apply established emergency protocols and techniques
• Monitoring hospitalized patients
• Anesthesia maintenance and patient monitoring
• Knowledge of emergency surgical procedures and related equipment
• Patient prep and surgical assistance
• Understanding of aseptic techniques and implementation of sanitation standards
• Produce diagnostic radiographic and non-radiographic images
• Upholding Vets Pets core values of compassion, integrity, courage, passion, and commitment.
• Strong attention to detail regarding patient record keeping

Physical Requirements:

• Ability to stand for extended periods of time.
• Ability to lift, walk, bend, twist, reach, push and squat most of the workday
  • The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds with or without accommodation

Education & Experience:

• 1 year veterinary experience