What are the responsibilities and job description for the Assistant Front Of House Manager position at Dominican University?
Summary:
The Assistant House Manager is a part-time hourly employee whose primary function is to assist the front of house operation. This position ensures goals, guidelines and standards are met by our part-time team. This position serves to support the Senior House Staff in all aspects of the Front-of House operation and serves as the Theatre’s Manager on Duty in the absence of the Senior Staff Manager.
General description of responsibilities:
-Train, motivate and supervise an undergraduate student staff to support front of house needs.
-Provide coaching, corrective action and documentation on Front-of-House Staff performance.
-Open and close theatre when managing events
-Maintaining a clean, safe and customer service oriented environment for our patrons.
-Respond quickly to guest feedback and concerns in a customer centric manner.
-Oversee and assist with events, including event set-up tables, chairs, linens, and remote bars.
-Ensure a clean and safe environment. Communicate cleanliness issues to Housekeeping personnel. Report safety concerns to the Senior House Manager and City of Tampa.
-Enforce house safety and guest service policies.
-Provide guidance to staff and guest in the event of an emergency.
-Work closely with production personnel to coordinate and oversee the overall event success.
-Serve as Theatre’s Manager on Duty in the absence of the Senior Staff.
