11 Customer Service Representative Jobs in Alsip, IL
Doornbos Heating & Air Conditioning is Hiring a Customer Service Representative Near Alsip, IL
Job Description
Doornbos Heating and Air Conditioning, Alsip IL
We are an industry leader in heating, AC, and indoor air quality, providing excellent service to our residential customers in Chicagoland and Northwest Indiana for over 97 years.
We are currently looking for a dedicated, energetic CSR to join our growing team!
The Customer Service Representative will answer incoming calls and provide excellent customer service. Contact existing customers for the purpose of scheduling service maintenance appointments or sales appointments for Sales Consultants. Data entry on incoming work orders and administrative tasks as assigned.
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- SEPP for retirement
- Paid vacation
- Paid Holidays, Flex days, and more!
Pay Scale: $25.00 - $28.00 per hour, depending on experience
Work Hours: 7:30am to 4:30pm, Monday through Friday, with some overtime
Qualifications / Skills:
- 2 years customer service experience
- Friendly, outgoing demeanor
- Professional telephone skills
- Experience operating a multi-line phone system
- Advanced customer service skills
- Microsoft Office Suite experience
- Ability to juggle multiple priorities in a fast-paced environment
- Ability to cultivate and maintain strong relationships with clients and technicians
- CRM data base experience
- Type 40 WPM with accuracy
- Strong organizational skills and high attention to detail
- High school Diploma or equivalent
- Pass background check and drug screen
Job Summary
Full Time
$42k-53k (estimate)
06/21/2024
07/09/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
