Dental Lab looking for a friendly, detail oriented and creative individual who has excellent communication skills and is able to multi-task. Prior office work and computer experience (Microsoft Office Software) must. The ideal candidate will be able to undertake a variety of office support tasks such as:

Responsibilities:

• Inbound/outbound phone coverage
• Data entry: entering case information into dental lab system
• Knowing the procedure for disinfecting new cases
• Scheduling pickup and delivery of cases
• Resolve any issues with courier services or UPS that arise such as delays in shipping or billing errors
• Accounts receivables & billing
• Filing documents and paperwork
• Create promotional and advertisement flyers and forms as needed
• Contacting new potential clients via phone and email
• Provide exceptional customer service to clients via phone, email
• Maintain accurate customer records and update information as needed
• Collaborate with other departments to ensure timely resolution of customer inquiries or concern
• Familiar with inventory software and able to take inventory
• Any miscellaneous tasks requested by management

Qualifications:

• Dental lab or dental office experience preferred
• Marketing skills a plus
• Previous experience in a customer service role preferred
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and the ability to think quickly on your feet
• Proficient in computer applications such as Microsoft Office Suite (Word, Excel, Outlook)
• Familiarity with QuickBooks or other accounting software is a plus
• Detail-oriented with strong organizational skills
• Ability to multitask and prioritize tasks effectively
• Strong clerical skills including proofreading, typing, data entry, and transcribing

Schedule:

• Part-Time with a possibility of becoming full-time
• Available during the hours of 8:00 AM - 5:00 PM (Scheduling can be discussed)

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 18 – 24 per week

Schedule:

• Day shift
• Monday to Friday
• No nights

Work Location: In person