221 Front Desk Agent Jobs in Houston, TX
DoubleTree by Hilton Hotel & Suites Houston by the... is Hiring a Front Desk Agent Near Houston, TX
Description
DoubleTree Hotel and Suites by the Galleria is looking for people that are passionate about delivering great guest service and enjoy engaging with people. If you have previous customer service experience and interested in an opportunity to create memorable experiences for our guests, submit your resume today!
Required Skills & Abilities:
- Two (2) years of direct customer service experience required
- Previous hotel front desk experience preferred
- Previous Hilton Brand experience a plus
- Flexible to work AM and PM shifts, mid-shifts, weekends and holidays
- Must have the ability to communicate in English, both verbal and written
- High comfortability in working with computers
- Must be able to stand/walk for at least eight (8) hours
- Basic mathematical skills for cash handling purposes
Job Description:
- Welcome guests, complete check-in process and explain hotel amenities/offers
- Promote hotel services and facilities for revenue opportunities
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
- Resolve guest complaints and provide solutions to ensure guest satisfaction
Benefits:
- Medical, dental and vision insurance
- Matching 401k
- Free life insurance
- Paid time off
- Holiday pay
- Free lunch
- Hotel discount program
- Monetary incentive programs
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Summary
Full Time
$28k-37k (estimate)
05/09/2024
06/28/2024
The job skills required for Front Desk Agent include Customer Service, Guest Service, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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