3 Front Office Supervisor Jobs in Hattiesburg, MS
DoubleTree by Hilton is Hiring a Front Office Supervisor Near Hattiesburg, MS
**Overview:**
We are seeking a skilled Front Office Supervisor to join our team in providing exceptional hospitality services. The ideal candidate will have a strong background in hotel management and customer service, ensuring smooth operations at the front desk.
**Duties:**
- Oversee daily operations of the front desk, including check-in/check-out procedures
- Manage guest relations and address any issues or complaints promptly
- Coordinate with housekeeping and maintenance staff to ensure rooms are ready for guests
- Train and supervise front desk staff to deliver outstanding customer service
- Utilize phone systems to handle reservations, inquiries, and guest requests
- Conduct night audits to reconcile daily transactions and prepare reports
**Skills:**
- Proven experience in hospitality management, preferably within a hotel setting
- Proficiency in using phone systems and hotel management software
- Strong customer service skills with a focus on guest satisfaction
- Bilingual proficiency is a plus for effective communication with diverse guests
- Ability to perform night audit duties accurately and efficiently
- Excellent organizational and multitasking abilities to manage front desk operations effectively
Join our team as a Front Office Supervisor to lead our front desk staff in providing top-notch guest services and ensuring a pleasant stay for all visitors.
Job Type: Full-time
Pay: $14.26 - $14.99 per hour
Benefits:
- Employee discount
- Free parking
- Paid time off
- Referral program
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Nights as needed
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Hattiesburg, MS 39402 (Required)
Ability to Relocate:
- Hattiesburg, MS 39402: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
Accommodations
$37k-50k (estimate)
06/25/2024
08/25/2024
doubletree.com
MINNEAPOLIS, MN
7,500 - 15,000
1969
PETER WALTER-STIEL
$10M - $50M
Accommodations
Related Companies
The job skills required for Front Office Supervisor include Front Office, Guest Service, Customer Service, Housekeeping, Hospitality Management, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Supervisor. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Supervisor job description and responsibilities
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
02/18/2022: Terre Haute, IN
Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.
02/11/2022: Bridgeport, CT
Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.
02/28/2022: Brockton, MA
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.
12/31/2021: Fresno, CA
The supervisor must be able to work effectively under duress and provide direction to other members of the support team.
01/06/2022: Austin, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Supervisor jobs
Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.
12/24/2021: Florence, AL
Allocate rooms to expected arrivals after checking the guests preferences and special requests.
02/26/2022: Fort Myers, FL
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
01/24/2022: Utica, NY
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
01/14/2022: Lompoc, CA
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
01/27/2022: Gainesville, FL
Step 3: View the best colleges and universities for Front Office Supervisor.
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