Raines Co. - Your Future is Now
Position Summary: The Bellperson/Shuttle driver is responsible for greeting guests in a courteous and efficient manner, assuring guest arrive at destination safely.
We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
Essential Functions

• Assists with luggage to and from guestrooms.
• Maintain a warm and friendly demeanor at all times.
• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Establish and maintain good communications and team work with fellow employees and other departments within the hotel.
• Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
• Delivers messages and runs errands.
• Delivers items such as packages, faxes, luggage to guestrooms.
• Provide travel directions and information on property events and promotions.
• Obeys all traffic laws on and off property.
• Greet arriving and departing guests. Opens passenger door(s) and offers assistance, if appropriate.
• Complete scheduled shuttle runs as necessary.
• Perform other duties as assigned

Qualifications

• High school diploma, GED or equivalent
• Experience in customer service, forward-facing, or other guest related positions
• Experience in the hospitality industry as a front desk agent, hotel receptionist or other guest services prefer
• Current driver license and eligibility for insurance coverage
• Must speak English fluently.
• Must have excellent written and oral communication skills.
• Problem solving, reasoning, and ability to multi-task and interact with people under pressure.

Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.