TITLE: Lobby Attendant REPORTS TO: Director of Housekeeping

DEPARTMENT: Rooms

Maintain lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident-free manner.

Dust and polish furniture, fixtures and window frames.

Vacuum carpeting, upholstery and drapery.

Clean and shine all glass and metal surfaces.

Empty all smoking materials from ash urns.

Clean offices as assigned.

Remove trash to dumpster.

Clean public restrooms and stock with supplies.

Clean public elevators (inside and out).

Stock housekeeping cart with all necessary supplies.

Notify housekeeping office of malfunctioning equipment, supplies needed or damage to floor covering, upholstery, drapery or electrical fixtures and update housekeeping management on the progress and status of area of responsibility.

Answer radio and fulfil guest requests.

No travel required.

SUPERVISORY DUTIES - None

Ability to speak in language understood by guests and coworkers.

Ability to read event board and communicate directions to guest.

Comfortable speaking to guests; responding to questions and providing directions to meeting room and F & B outlets.

Ability to operate cleaning equipment.

Excellent hearing necessary to hear guest concerns along with management requests.

Excellent vision necessary to pick out areas that need the most attention.

Excellent speech communication skills to communicate with guests and management effectively.

Ability to read and understand the correct use of cleaning supplies.

Lifting boxes of supplies, pushing a cart and vacuum, pulling a vacuum (10 lbs.), carrying supplies (20-30 lbs.) daily.

Bending to pick up items on floor, kneeling to clean under furniture - frequently.

Mobility - will be walking in the public space cleaning all day - 8 hour shift.

Continuous standing - will be on feet for 8 hour shift cleaning and doing projects in the public space.

Climbing ladders of approximately 5-6 feet 5% of year.

No driving required.

No formal education necessary.

Prefer housekeeper in hotel or related service industry.

Chemicals/Agents used: Brass cleaner, glass cleaner, all-purpose cleaner, bleach, bathroom cleaner. All used daily.

Protective clothing - safety shoes worn approximately 100% of year.

Operation of vacuum, hand vacuum - daily.

Inside 90% of year.