3 Utility Specialist I Hybrid Jobs in Zurich, IL
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Utility Specialist I Hybrid
$42k-54k (estimate)
Full Time | Lending & Credit
5 Days Ago
Dovenmuehle is Hiring an Utility Specialist I Hybrid Near Zurich, IL
Utilities Specialist I Full time; Non-Exempt; 40 hours/week; Overtime as required.
Location; Lake Zurich, IL, US
Department: Claims/REO
Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide.
General DescriptionThe Utility Processor is responsible for researching, verifying, and accurately logging utility data in multiple internal systems. Processors use email, phone, internet search tools, system data, photos, and various documents. Performance must comply with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. Position will train onsite 5 days per week. Once training is complete position will be 3 days onsite, 2 days work from home.
Essential Functions And Duties
The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time.
The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment.
In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.
Location; Lake Zurich, IL, US
Department: Claims/REO
Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide.
General DescriptionThe Utility Processor is responsible for researching, verifying, and accurately logging utility data in multiple internal systems. Processors use email, phone, internet search tools, system data, photos, and various documents. Performance must comply with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. Position will train onsite 5 days per week. Once training is complete position will be 3 days onsite, 2 days work from home.
Essential Functions And Duties
- Use internet search services to research utility providers and obtain contact information for those providers.
- Contact utility providers to obtain account status and current billing.
- Review loan documentation to determine utility types located at the premises.
- Initiate and de-activate service with utility providers, as needed.
- Issue payments on utility invoices, ensuring all billing information is up to date, and document systems accordingly.
- Collect and enter account information into databases and tracking reports.
- Ability to identify loan documentation to provide proof of ownership to utility provider.
- Develop constructive and cooperative working relationships with other employees and maintain those relationships over time.
- Willingness to learn new skills and expand job knowledge, through various learning programs, as assigned by leadership.
- Organize and maintain a log of files completed.
- Comply with Code of Conduct and regulatory training requirements.
- Successfully complete annual regulatory compliance training.
- Performs other related duties as assigned.
- High School diploma or equivalent.
- Strong verbal communication skills.
- Problem solving skills and attention to detail/ accuracy.
- Basic Excel skills.
- Good written skills to document call data.
- 2 years of customer service experience.
The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time.
The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment.
In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Lending & Credit
SALARY
$42k-54k (estimate)
POST DATE
06/29/2024
EXPIRATION DATE
07/24/2024
WEBSITE
dovenmuehle.com
HEADQUARTERS
LAKE ZURICH, IL
SIZE
200 - 500
FOUNDED
1844
TYPE
Private
CEO
WILLIAM A MYNATT JR
REVENUE
$200M - $500M
INDUSTRY
Lending & Credit
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About Dovenmuehle
Dovenmuehle provides mortgage banking services.
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