Order Fulfillment Associate

Methuen, MA (On-site)

Hiring: Full-time/Part-time/Temporary/Seasonal

WHO WE ARE

Down Right Merch is a full-service entertainment merchandise company. From product development, to production and fulfillment, we have our clients covered each step of the way. We build custom web-stores, provide tour merchandise and retail distribution for our creative partners across the globe. With decades of experience and a dedicated, knowledgeable team, we offer a tailored approach to each project and unwavering dedication to bring our clients' brand to the masses.

WHO YOU ARE

You understand and value the importance of process and are eager to fill a hands-on role within the reception, selection, packaging and shipment of customer orders. You are driven by a strong attention to detail and are passionate about organization - always ensuring a high standard of quality, and care. This role reports to the Fulfillment Manager.

WHAT YOU’LL DO

In this fast paced role, you will experience many facets of our order fulfillment area. The primary and most important function of this role will be ensuring orders are accurately picked and processed in accordance with established SOPs.

• Prepare orders by processing requests: pull accurate inventory and place in appropriate bins for shipping
• Maintain inventory controls through minimizing item damage and ensuring order accuracy
• Ability to organize and manage bin locations
• Monitor and report on quality of products (soft goods and/or media)
• Relay needs to Fulfillment leadership via clear, and established methods of communication
• Must be able to lift up to 50 lbs occasionally, 10 lbs regularly

HOW TO KNOW YOU’RE SUCCESSFUL

• You consistently meet predetermined KPIs
• You are an independent, self-starter
• You establish trust with cross functional teams and are seen as a go-to person
• You are punctual and seek to understand - not shy about asking questions

WHAT YOU BRING

• Strong work ethic, positive attitude, and a strong desire to learn
• You are flexible and able to thrive in a startup environment
• Exceptional ability to multi-task and remain organized
• Excellent communications skills with the ability and desire to communicate openly and respectfully

REQUIREMENTS

• High School Degree, GED or equivalent certification
• Ability to stand or walk for up to eight hours a day
• Consistent regular attendance is considered an essential function of this job

TECH STACK

● G-Suite, Slack, ShipStation, Finale

WHAT THIS ROLE OFFERS

● Hourly rate ($16) USD *plus bonus incentive

Benefits available for Full-time

EQUAL OPPORTUNITY EMPLOYER

Down Right Merchandise, LLP is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate based on race, gender, gender identity, sexual orientation, national origin, disability, age, or other legally protected status.

Job Types: Full-time, Part-time, Temporary

Pay: $16.00 per hour

Schedule:

• Holidays
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Application Question(s):

• Are you looking for Full-time, Part-time, or Temporary Seasonal work? Please indicate

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute:

• Methuen, MA 01844 (Required)

Ability to Relocate:

• Methuen, MA 01844: Relocate before starting work (Required)

Work Location: In person