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Customer Service Representative - Call Center
Dr Tavel Indianapolis, IN
$40k-51k (estimate)
Full Time | Wholesale 2 Months Ago
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Dr Tavel is Hiring a Customer Service Representative - Call Center Near Indianapolis, IN

At Dr. Tavel, we have been family owned for over 80 years and are focused on providing outstanding eye exams, glasses, and contacts at our 24 Indiana offices. Our team is collaborative and focused on providing a SPEC-tacular patient experience to help Hoosiers see better, look better, and feel better.

We're looking for people who have a positive attitude, love to be part of a growing fun team, and who believe in treating our patients as you yourself would expect to be treated. Our patients are our #1 priority each and every day, and we can't serve them without you. Our ideal candidate is a team-oriented individual who is driven to ensure that professionalism, productivity and quality are maintained and continually improved.
Our Call Center, based in Indianapolis, IN, is ready to train you as the true extension of our office staff at each of our 24 locations. If you are looking for a long-term opportunity with huge growth potential, we want to hear from you!

Our Patient Success Specialists have the following responsibilities:

  • Receiving inbound patient service calls.
  • Receiving inbound calls to schedule appointments for our 24 locations.
  • Completing online requests to schedule appointments.
  • Making outbound reminder calls to previous patients about Annual Exams.
  • Meeting and exceeding patient expectations

Position starting pay $16 an hour

Requirements
  • Optical experience is a plus!
  • Bilingual in Spanish or Burmese is preferred
  • Ability to remain energetic, adaptable, and professional
  • Reliable transportation to and from work
  • Computer experience
  • Ability to work multiple programs at the same time
Benefits
  • Competitive compensation (Starting pay $16.50)
  • Vacation/PTO 6 paid holidays
  • Health and Dental Insurance
  • 401K
  • Summer events for you and your family

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$40k-51k (estimate)

POST DATE

07/12/2024

EXPIRATION DATE

07/13/2024

WEBSITE

drtavel.com

HEADQUARTERS

INDIANAPOLIS, IN

SIZE

200 - 500

FOUNDED

1940

TYPE

Private

CEO

LAWRENCE S TAVEL MD

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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The following is the career advancement route for Customer Service Representative - Call Center positions, which can be used as a reference in future career path planning. As a Customer Service Representative - Call Center, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - Call Center. You can explore the career advancement for a Customer Service Representative - Call Center below and select your interested title to get hiring information.