1 Shelter Case Worker (FT) Job in Fayetteville, NC

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Shelter Case Worker (FT)

Dreamville Staffing

Fayetteville, NC | Full Time

$49k-73k (estimate)

2 Months Ago

Shelter Case Worker (FT)

Dreamville Staffing Fayetteville, NC

$49k-73k (estimate)

Full Time 2 Months Ago

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Dreamville Staffing is Hiring a Shelter Case Worker (FT) Near Fayetteville, NC

DUTIES AND RESPONSIBILITIES:

Provides assistance to guests through methods such as identifying and discussing problems; developing with the guest a flexible plan of action to ensure basic needs are met including housing, meals, health, treatment, legal and financial needs, while encouraging self-sufficiency as much as possible. Monitors the guests’ progress toward resolution of problems through methods such as motivating and facilitating participation in programs.
Follows up on immediate guest crisis support by performing duties such as making referrals to support agencies or groups, liaising with agencies to obtain services for guests and advocating for guests where guests are facing difficulty or denial of services.
Assists guests in interacting with a variety of external community/government service groups such as Long Term Care (LTC), Social Services, mental health teams, legal services, activity centres, hospitals, police and clinic personnel by performing duties such as liaising with and providing information based on guest disclosure and documented observations and being an advocate for guests. Assistance may involve taking guests to appointments. Identifies service gaps to Supervisor.
Participates as a team member with other staff to ensure a safe and caring environment by performing duties such as responding to emergency issues and supporting others through methods such as sharing knowledge and information.
Advocates for guests by performing duties such as problem solving in areas such as landlord- tenant disputes, financial assistance, accessing community/government resources and obtaining volunteer placements.
Assesses and accepts guests by performing duties such as interviewing potential guests, gathering information, determining suitability for programs based on criteria and knowledge of situation, making referrals to other programs and services as required, welcoming new guests to the shelter, informing guests of the aid available and making guests comfortable through methods such as providing support, supervision, food, clothing and shelter.
Observes guests and their environments to ensure the safety of guests and the premises by performing duties such as reporting unsafe conditions, incidents and/or behaviors, interacting with guests including observing guest behavior, investigating disturbances, dealing with guest emergencies in accordance with guidelines and reporting incidents to appropriate staff or authorities. Defuses volatile situations through methods such as non-violent crisis intervention techniques. Records observations for communication to other staff.
Completes and maintains related manual and computerized records and documentation by performing duties such as documenting interactions with guests, maintaining statistical data, completing individual files, medication charts and accounting forms.
Performs other related duties as assigned.