At Dreyer’s Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri, a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer’s & Edy’s, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.

Headquartered in Walnut Creek, the Bay Area’s hub for up and coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply Chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it. Unleash your potential at Dreyer’s Grand Ice Cream and discover what a sweet career we have in store for you.

Role and Activity 

Factory Engineers and dept 

This is a hands-on role, providing visibility and accessibility on the factory floor and refraining from sitting in the workshop waiting for a call. 

Ensure that the machines are ready for smooth running during production at lowest waste levels. 

Keeping yourself updated of production plans & any changes. It is important to be proactive in finding out what is happening around you rather than waiting to be fed. 

Look for issues, and not wait to be told or instructed to complete a task 

Awareness of all machinery problems or any unfinished jobs. 

Ensure break downs are addressed in a speedy response. 

Create a “one person for one job” policy unless the job requires more or for training; never compromise safety.

Ensure your work areas are operating under discipline, the workplace, workshop and stores are clean, organized and tidy by maintaining a clean as you go policy in all areas 

Ensure the machines produce products that meet customer specification, quality and food safety. 

Proactively looking for areas of improvement and to adopt techniques and practices that ensure that there is a quality environment in production 

Ensure that health and safety requirements are fully met and that a positive safety culture is maintained throughout the factory 

Ensure that you walk the talk and use the looking eyes, attend to the issues as and when they happen. 

Ensure you have significant Shop floor presence to monitor and control production line performance and take promptly corrective actions on issues. 

Promote the Froneri culture of treating the business as yours. 

Stores

Spare parts are always correctly booked out and accounted for 

Ensure Items for disposal are stripped for usable parts 

Ensure parts to be replaced must be delivered to stores after obtaining new ones. 

Treat store room like your own garage stores at home promoting ownership

Maintenance Tasks 

Ensure that you only carry out required maintenance & only replace worn/ broken parts, providing feedback on frequency. 

Drive the tasks through required work from observations and data, not just theoretical plans 

Maintenance follows production, not the other way around 

Ensure that maintenance tasks adhere to company food safety polices. Ensure that all parts and tools are sanitized before use on the production floor. 

Ensure all working practices comply with company rules and procedures in order that you and any other persons using the area of work can do so safely.

Always keep full and up to date records of all equipment with maintained traceability

Treat all spends as if they are your own 

Encourage dry production areas and report any ghost busting activities. 

Measurable Outcomes

Production productivity 

Balance maintenance on preventative vs planned rather than just corrective where it is feasible 

Zero rejections for product food safety and quality issues 

Daily, weekly, monthly production targets are fully met 

Costs are maintained at/or below budgeted levels 

Quality and improvement initiatives being implemented 

An improving trend on the submitted weekly KPI’s 

Levels of responsibility 

All Factory processes and equipment. 

Break down interventions, maintenance and improvements 

Production Targets 

Engineering budget 

Health & Safety 

Training and development to improve knowledge of all machinery 

Impeccable hygiene standards always

Behaviors

 Adaptable - Adjust approach to match varied task requirements; Adjust behavior to others’ styles; Change priorities to meet changing demands; Adjust quickly to new responsibilities and tasks.

 Communication - presents ideas optimally, actively listens and works across functional boundaries.

 Teamwork/ Cooperation - effectively working within and outside the formal line of authority

Performance – Open to change and will always look for better, simpler, and more effective ways of operating.

Hands on approach. – Decisions and plans based on seeing and being part of the event, not solely based on report reading.

Zero compromise on Quality and excellence. – Hygiene, Process, Labor resource and Waste.

Entrepreneurial – challenges the status quo and explores new ideas and opportunities.

Continually striving to increase the knowledge of the processes and products - Understand all tasks, processes and activities as an expert in Ice cream.

Accountability – Personal commitment, full participant who uses personal impact to build the business.

Consumer focused – Produce product to the agreed quality standards.

Know Your People – Spend time getting to know your people, their skills, interests, knowledge, etc.

Position Qualifications:

• 18 years of age or older
• Aptitude for automated mechanical processes with good troubleshooting and diagnostic skills
• Excellent interpersonal communication, math and problem solving skills.
• Ability to work multiple shifts and/or schedules.
• High School diploma or GED or equivalent experience
• One-year related experience (preferred).

Work Environment:

In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced. 

The position involves frequent exposure to nuts and other potential allergens. 

The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is between (please mention the pay range for SNE/SE and hourly pay for hourly positions).

The pay scale for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The pay scale disclosed below has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Dreyer’s Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. The pay range for prospective employees in this role is $29.71 - 37.01 per hour, depending on experience.

Dreyer’s Grand Ice Cream are equal opportunity and affirmative action employers and are looking for diversity in qualified candidates for employment: Minority/Female/Disabled/Protected Veteran.