JOB SUMMARY Do you have a sunny, helpful nature? If you are happiest on the move, ever alert to what needs doing, and talking with people from all over energizes you… this is the job for you. With a passion to please, you thoughtfully offer guests helpful tips while lending a hand, opening doors, whisking away luggage, and holding pet leads as guests get settled. You know the property and surrounding area by heart, quickly becoming a trusted source for guests. You take great care and pride in your work, which guests immediately recognize and reward. This Bell Staff position may be a great way for you to earn your potential.Must have or be willing to get a Missouri Class E Driver's license. Must be 18 years of age or older. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.Escort incoming guests to roomsAssist guests with luggageInspect guest room to ensure that is in order, and that supplies are adequateExplain features of room such as operation of radio, television, in-room movie system, etc.Offer information pertaining to available hotel services, points of interest and entertainment attractionsDeliver messages and run errandsTransport guests about property in van or golf cartDeliver packages, suitcases and trunksRespond to and resolve guest requests, complaints or questions in a courteous and timely mannerAdditional tasks may be requiredAttend required meetings KNOWLEDGE, SKILLS & ABILITIESComprehensive knowledge of the English language and able to effectively communicate with guests, associates and vendorsMust have knowledge of mathematical and computer skillsHigh school education and relevant training/experience preferredAbility to obtain any required licenses or certificates in timely mannerAdditional language ability preferredAbility to accurately report informationAbility to scrupulously follow of Driftwood and Margaritaville Lake Resort policies and proceduresPossess aggressive hospitality skillsProjects and assignments are completed thoroughly, professionally and with care.Adjusts to high-pressure conditions and is open to changeConsistently maintains positive demeanorConducts themselves professionally at all times; sets standards for all associatesPHYSICAL DEMANDSMinimum lifting of 25 poundsPushing, bending, stooping, upward reaching, manual dexterityHearing, writing, typingMinimum pulling of 25 poundsAble to work outdoors in all types of weather conditionsBe able to stand on feet for long periods of time AGE REQUIREMENTMust be at least 18 years of ageJOB TYPEFull Time/Part TimePAY$12.30/Hour