Drive Automotive Services, (DAS), Owns 50 Full Service Automotive Repair Facilities in 5 states

Location: [Various locations up and down the Front Range, many near Centennial]

Obviously, if you have experience, that is great.
What is of more importance to us, is one who possesses an open mind; a coachable and trainable candidate.

The reason is simple.
Those who can listen and follow thru, will have the opportunity to move up with this company, (if they want).
We have 3 levels of service advisors. The next level is to become a GM, then Area Manager, then Regional Manager.
The reason is simply, OPPORTUNITY.

If anyone has been in this industry since Covid, they know how crazy it's become.
Big name corporations, names that are recognizable across the country; have seemed to over promise and under deliver to their employees.
Or worse, yikes!
With DAS in Colorado shops alone, we've seen dozens of Promotions! [Not broken promises!]
Promotions to be a GM, or even higher!

If you are a dynamic and results-oriented leader with a passion for the automotive industry, we invite you to apply for the position of Automotive Service Advisor, at Drive Automotive Services. We promote from out of our Advisor Positions. You can become a GM very quickly if you are good! Join us in driving success and delivering top-notch service to our valued customers

With our current growth rate, we will have 100 shops within a few years, come grow with us!!!

Responsibilities for AUTOMOTIVE SERVICE ADVISORS

-Greet customers and assist them with any inquiries they may have, by phone or in person.

-Perform vehicle walk around and documentation of customer concerns,

to enable the technician to properly diagnose and service the vehicle.

-Consult with customer on applicable service specials.

-Prioritize required services, and be prepared to provide options upon request.

-Document declines for services and ask for follow-up on future service considerations.

-Keep customer informed on completion times, service expenses, and possible changes in a timely manner.

-Remain involved with return of vehicle to customer upon completion,

to ensure all customer concerns can be addressed.

-Provide concierge support for all owner inquiries, whether in phone or in person.

-Spend quality time building relationship with the customer.

-Know the product well enough that to answer characteristic and operational questions, regarding the customer's vehicle.

-Perform opening, closing and operational procedures and bi-weekly timekeeping procedures, in the absence of the store's General Manager.

-Provide timely communication with management regarding applicable needs.

-Record and report any damage to customer/company property immediately.

-Other store duties as assigned.

Looking towards the future, as the Automotive General Manager, you will be responsible for:

• Leadership: Provide strategic direction and leadership to the entire automotive team, fostering a positive and collaborative work environment.

• Operations Management: Oversee day-to-day operations, ensuring efficiency, quality service, and adherence to company standards.

• Customer Satisfaction: Maintain a customer-centric approach, ensuring high levels of customer satisfaction and retention.

• Financial Management: Manage budgets, analyze financial reports, and implement cost-effective measures to maximize profitability.

• Team Development: Recruit, train, and develop a high-performing team of automotive professionals, fostering a culture of continuous improvement.

• Vendor and Supplier Relations: Establish and maintain positive relationships with vendors and suppliers to ensure timely and cost-effective access to parts and services.

• Compliance: Ensure compliance with industry regulations, safety standards, and company policies.

Qualifications:

• Proven experience as an Automotive General Manager or in a similar leadership role within the automotive industry.

• Strong understanding of automotive operations, including service, repairs, and customer service.

• Excellent leadership and communication skills, with the ability to motivate and inspire a team.

• Financial acumen and experience in budgeting and financial management.

• Customer-focused mindset with a commitment to delivering exceptional service.

• Familiarity with industry regulations and safety standards.

Requirements:

• Previous experience in a leadership role within the automotive industry.

• Proficiency in Microsoft Office and automotive management software.

• Valid driver's license.

Benefits:

• Competitive salary and performance-based bonuses.

• Health, dental, and vision insurance.

• 401(k) retirement plan.

• Professional development opportunities.

• Employee discounts on automotive services.

.

To apply, please submit your resume. We look forward to welcoming a new leader to our team!

Drive Automotive Services is an equal opportunity employer. We encourage candidates of all backgrounds to apply.