About us

Drive Happy Auto Sales & Repair is a small business in Nampa, ID. Our dealership is founded on trust, integrity, and respect. We pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. Our employees are our greatest asset and offer an array of various benefits, including a company-wide profit sharing program.

DUTIES/RESPONSIBILITIES:

• Scheduling and Appointment Coordination: Utilize your exceptional organizational skills to efficiently schedule appointments for vehicle repairs and maintenance. Coordinate with customers and technicians to ensure timely service and minimal wait times. Strive to optimize the utilization of our repair resources.
• Administrative Support: Take charge of managing the flow of paperwork and bookkeeping within the body shop. This includes accurately documenting repair orders, invoices, and insurance claims. Maintain organized records to ensure easy accessibility and retrieval of information.
• Warranty Claims Processing: Communicate effectively with Warranty company to provide necessary information and documentation for the smooth processing of claims. Collaborate closely with Elite Warranty representatives to ensure all requirements are met, expediting the claims process and enhancing customer satisfaction.
• Customer Assistance: Provide friendly and professional assistance to customers, addressing inquiries and concerns promptly and courteously. Ensure a positive experience for customers throughout the repair process by keeping them informed and maintaining open lines of communication.
• Parts Coordination: Collaborate with the parts department to ensure the timely availability of required materials and components for repairs. Maintain effective communication channels to facilitate seamless coordination between the body shop and parts department, minimizing delays and optimizing productivity. This will include ensuring core parts are returned for applicable company credit.
• Workflow Management: Work closely with the shop manager and technicians to maintain an efficient workflow. Facilitate effective communication and coordination among team members to ensure smooth operations and timely completion of repairs.
• Industry Knowledge: Stay up-to-date with industry standards, regulations, and best practices related to auto body repairs and administrative processes. Leverage your knowledge to enhance our operations and provide valuable insights to the team.
• Safety and Compliance: Uphold and enforce the company's safety protocols to ensure a secure and hazard-free environment for both staff and customers. Adhere to relevant regulations and guidelines to maintain compliance within the industry.

Job Types: Full-time, Part-time

Pay: $16.50 - $20.00 per hour

Expected hours: 32 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Nampa, ID 83687 (Required)

Ability to Relocate:

• Nampa, ID 83687: Relocate before starting work (Required)

Work Location: In person