QA Program Manager

Location: ST. Louis, MO

FTE

Job Description:

• Building and managing relationships with business leaders to understand their vision and goals.
• Managing multiple key large-scale projects with significant scope and complexity simultaneously within budget.
• Responsible for maintaining revenue and EBITA margins for the overall QA program.
• Organizing and leading teams based in different geographies to successfully deliver on programs.
• Synthesizing the business and technical landscape into a sound program strategy and execution plan.
• Creating a communications process to ensure stakeholders are aware of status, risks, and opportunities.
• Executive-level communication will be an on-going activity.
• Cultivating trust with all program stakeholders.
• Formulating mitigation strategies and recommending solutions. (QE/Agile/DevOps)
• Driving execution of project and program deliverables.
• Emphasizing our commitment to collaboration, innovation, and customer satisfaction (NPS).
• Providing information about the key performance indicators (KPIs) used to evaluate the success of the QA Program.
• Improving delivery and operational processes to optimize performance and value over time.
• Interacting with senior leaders across a highly matrixed environment in both IT and business communities.
• Oversee QA activities to ensure project deliverables meet / exceed established standards.
• Preparing and delivering presentations regarding program status to key stakeholders.
• Providing risk management and issue/problem resolution as required.
• Synchronizing and managing cross-project interdependencies.
• Performs other duties as assigned by the appropriate administrator.