We are partnered with a large global investment firm to help them find their next Corporate Services and Real Estate Regional Manger of Americas. In this role you will shape the employee experience, foster innovation, and drive productivity. Your strategic vision and management skills will directly impact the success of their corporate services business function for the Americas region.

You will be responsible for creating and maintaining safe, and productive workplaces that reflect local team culture while supporting enterprise-level efficiency, flexibility, and business objectives. The team manages the full life cycle of real estate assets across the global portfolio.

Responsibilities:

• Oversight of Corporate Services, Facilities Management, Café Services, Reception Services, Admin Services, Event Management and the Global Travel Program.
• Responsible for all aspects of corporate services operations across a defined portfolio, including management of corporate services teams and vendors.
• Lead the delivery of all corporate services processes, including building operations, workplace experience, and project management in partnership with the Capital Project Management Team.
• Build long-term relationships with leadership and key stakeholders based on mutual trust and respect, understanding local/label strategic priorities, and providing corporate services expertise and support.
• Harmonize global, regional, and local workplace strategies to support efficiency and corporate business objectives while protecting and enhancing team culture.
• In partnership with the real estate team, maintain a working knowledge of office leases, particularly business terms that may impact the operational and/or financial performance of the site.
• Curate industry-leading workspaces, combining technology, physical workplace design, amenities, and services, to attract talent and enhance productivity and efficiency.
• Working in partnership with corporate leadership and local finance teams, develop and oversee workplace budgets and spend, optimizing efficiency and minimizing variances to forecast.
• Provide leadership and support in the negotiation and approval of workplace contracts for all office services and corporate services operations, ensuring vendor selection best practices are followed, and contracts are re-evaluated on a regular basis.
• Collaborate with stakeholders throughout the organization to establish Corporate Services as a key partner to deliver business objectives.
• Consistently review workplace processes, remaining nimble and flexible to support changes in business priorities.
• Develop, promote, and implement measures to achieve cost effective improvements in workplace operations, and ensure compliance with rollout of policies and procedures.
• Hire, mentor, train, and develop talent to support business objectives and create bench strength.
• Partner with the business continuity team, global security, HR, and IT to support the crisis management process, responding to incidents impacting people and places.
• Key stakeholder in construction, renovation, and repair projects - working with local/label leadership and the RE & Capital Projects team to ascertain requirements, conduct space analyses, and ensure the final design/build creates an inspiring, safe, and productive environment reflecting local team culture.
• Provide leadership and support for change management activities related to office additions and dispositions - ensure office movements are executed with precision and minimize business disruption.
• Key stakeholder for the successful integration of mergers and acquisitions within the defined portfolio.
• Manage the global travel program while partnering with regional managers in APAC and EMEA

Qualifications:

• Bachelor’s degree and 10 years full-time experience or equivalent in a leadership role relating to Facilities, Workplace/Office Management and/or Corporate Services preferably with multi-site span of control.
• Proven experience leading a distributed management team.
• Ability to operate with a high level of autonomy and within an environment with a high level of ambiguity.
• Deep knowledge of corporate space planning, standards, relational database concepts, capacity utilization analysis, facilities team functions and furniture systems. Understanding of commercial construction techniques and standards
• Tech-savvy with a proven ability to consult effectively with IT/network and Security teams.
• Solid project management abilities with a proven ability to deliver tenant improvement projects on budget and on time.
• Exceptional written and verbal communication skills
• Understanding of operating and capital budget and associated accounting treatments.
• Exceptional interpersonal and critical thinking