18 Network Support Engineer Jobs in Boca Raton, FL
DSN is Hiring a Network Support Engineer Near Boca Raton, FL
This role will be responsible for supporting complex network configuration and infrastructure equipment. The team member will be expected to interact with customers, peers, vendors and partners to resolve customer issues as per contracted SLAs. The engineer will be responsible for projects/moves, adds and changes remotely and at multiple customer sites. Responsibilities
- Configuration and migrations of various Cisco network technologies (routers, switches, firewalls & WLAN controllers) while providing superior customer experience.
- Provide network hardware/software support and create/maintain documentation and diagrams for multiple clients.
- Handle trouble tickets by phone or email to resolve customer and network issues to resolution in a timely manner.
- Troubleshoot complex network related issues, including routing, switching, SD-WAN, WAN/LAN failures, BGP and OSPF
- Support firewall rule changes on Cisco / Palo Alto / Fortinet or Meraki Firewalls
- Proactively review customers' infrastructure and provide recommendations based on findings.
- Work within required SLAs for the business and provide regular and frequent status updates.
- Ability to go onsite to customer locations when needed
- Working knowledge of OSPF, BGP, STP, Port Channels, MPLS, DMVPN & SD-WAN.
- Hands on experience and demonstrated expertise in the following:
- Cisco Nexus 7K, 5K and 2K configuration
- Cisco Enterprise Networking (routing and switching) & Wireless (APs, WLAN Controllers, Prime)
- Cisco Firepower Threat Defense Appliances (VPN, HA configurations, IDS/IPS, NAT)
- Palo Alto Firewalls
- Any knowledge or experience with Cisco Software Defined Networks
- Advanced knowledge and working experience with supporting network infrastructure
- Great personality, team-building attitude with strong troubleshooting, verbal and written skills
- Ability to multi-task between multiple clients and issues.
- This position will involve an on-call schedule, providing after hours support as necessary.
- Possess a college degree in Engineering OR 3 years technical experience as a Network Engineer.
- One or more of the following:
- Cisco CCNP Routing and Switching
- Cisco CCDP
Job Summary
Full Time
Restaurants & Catering Services
$68k-84k (estimate)
06/22/2024
08/20/2024
captainds.com
ALLEN, TX
3,000 - 7,500
1969
Private
AMIRA ALALIMIY
$200M - $500M
Restaurants & Catering Services
Related Companies
About DSN
Captain D's owns and operates a chain of seafood restaurants offering fish fillets, shrimps, sandwiches, soups and beverages.
The job skills required for Network Support Engineer include Cisco, Troubleshooting, WAN, VPN, OSPF, etc. Having related job skills and expertise will give you an advantage when applying to be a Network Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Network Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Network Support Engineer positions, which can be used as a reference in future career path planning. As a Network Support Engineer, it can be promoted into senior positions as a Network Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Network Support Engineer. You can explore the career advancement for a Network Support Engineer below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
