* Freight Forwarder Ocean Import

If you are a current DSV employee and interested in a position in another country, please contact your manager and Human Resources representative to discuss the process and requirements of applying.

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Freight Forwarding **DSV - Global transport and logistics**

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become one of the world's largest suppliers of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 90 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Memphis, Quince Rd

Division: Air & Sea

Job Posting Title: Freight Forwarder Ocean Import

Time Type: Full Time

**Freight Forwarder**

DSV Air & Sea is in search of a dynamic and personable multi-tasker who is driven by their own success, as well as the success of their team and the Company as a whole. If you can deliver a high quality of customer service and teamwork in an exciting and fast-paced position, this may just be the perfect opportunity for you.

The Freight Forwarder coordinates import or export shipments for one or more customer accounts. The Freight Forwarder is the primary point of contact for the customer, internal, and third-party service providers relating to the movement of the customers freight. The Freight Forwarder is responsible for ensuring operational excellence, high productivity, and customer satisfaction.

Duties and Responsibilities

Provide accurate, timely, and proactive customer service to the Companys customers as well as effectively communicating and coordinating with internal departments and third parties to meet customer requirements

Process simple and complex freight forwarding services, while following all government regulations and abiding by company policies and procedures

-Shipment/order management

-Obtain service quotations and optimize costs

-Timely and accurate scheduling of hazardous and non-hazardous ocean and/or air bookings

-Coordinate customs brokerage

-Ensure the complete and timely transfer of cargo (pick up, delivery, etc.)

-Prepare, assemble, and process shipment documentation and billing through the Companys designated system(s) and obtain any required shipment release(s)

-Monitor and control services

Process shipments in line with Company standards with regard to accuracy and expected productivity as measured by Key Performance Indicators

Identify other transactions and tasks that may be required to meet the needs of the customer

Maintains thorough understanding of regulations and laws affecting international transport of cargo

Cross train on other customer accounts and assist with training new / transferred employees

Other duties and responsibilities as assigned

Skills and Competencies

Thorough understanding of the principles and methods for moving goods by air, sea, train, or land

Thorough understanding of clerical needs, policies, and processes involved in freight transport

Excellent communication and interpersonal skills

Excellent spatial and problem-solving skills as needed to combine and plan shipments

Basic and complex math knowledge

Effective negotiation skills

Ability to identify process improvements and escalate suggestions to management

Ability to work well under pressure and meet deadlines

Effective organizational skills

Educational Background / Work Experience

Freight Forwarding industry experience preferred

Industry-related certifications a plus

Language Skills

English

Secondary languages are a plus

Computer Literacy

Proficiency with Microsoft tools (Excel, Outlook, and Word)

CargoWise One knowledge a plus

Accurate typing ability

Ability to learn new applications quickly

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

**DSV Global transport and logistics**

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, well give you the support you need to explore your potential and forward your career.

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Why DSV

**Nearest Major Market:** Memphis