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DSV – Global Transport and Logistics is Hiring a Supervisor, Customs Brokerage Near Itasca, IL
DSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location: USA - Itasca, N Arlington Heights Rd Division: Air & Sea Job Posting Title: Supervisor, Customs Brokerage Time Type: Full Time The Customs Supervisor will oversee and manage the customs operations of the company, ensuring compliance with customs regulations, laws, and procedures. The candidate will be responsible for leading a team of customs specialists, ensuring that all customs entries are processed accurately and timely, and providing exceptional customer service to clients. Duties and Responsibilities
Oversee the customs operations of the company, ensuring compliance with customs regulations and procedures
Lead and manage a team of customs specialists, providing guidance, support, and training as needed
Process customs entries and clearances for import and export shipments
Monitor and manage the timely processing of customs entries to avoid any delays or penalties
Develop and maintain relationships with customs officials, brokers, and other stakeholders to ensure smooth and efficient customs clearance processes
Ensure all customs-related documentation is accurate, complete, and in compliance with regulations
Provide exceptional customer service to clients, addressing any customs-related concerns or questions they may have
Conduct regular audits of customs operations to identify areas for improvement and implement corrective actions as necessary
Stay up-to-date with changes to customs regulations, laws, and procedures and ensure that the team is informed and trained accordingly
Educational background / Work experience
Bachelor's degree in a related field such as logistics, supply chain management, or international business
Additional certification in customs or logistics is a plus
At least 5 years of experience in customs operations or customs brokerage, with a minimum of 2 years in a supervisory role
Knowledge of customs regulations, laws, and procedures
Experience working with customs officials, brokers, and other stakeholders
Strong understanding of import and export processes and documentation requirements
Skills & Competencies
Excellent leadership and management skills
Strong attention to detail and ability to analyze and interpret complex data
Excellent communication and customer service skills
Ability to work under pressure and meet tight deadlines
Strong problem-solving and decision-making skills
Function / Market & Industry Knowledge / Business Acumen / Processes Supervisory Responsibilities (if any)
Manage a team of customs specialists
Preferred Qualifications
Strong knowledge of customs regulations and procedures in the region where the company operates
Experience working with the Automated Commercial Environment (ACE) system
Familiarity with trade agreements such as NAFTA, CAFTA, and TPP
Experience working with cross-functional teams in a global environment
Language skills
Fluent in English (oral and written)
Computer Literacy
Proficient in Microsoft Office Suite
Experience with customs-related software and systems such as ACE and CustomsLink is a plus.
At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. For this position, the expected base pay is: $71,000 - $106,500 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logisticsDSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on LinkedIn , Facebook and Twitter .