DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

Read more at www.dsv.com

Location: USA - Phoenix, E. Jones Ave.

Division: Solutions
Job Posting Title: General Manager, Warehouse
Time Type: Full Time

Summary

The Warehouse General Manager plays a crucial role in overseeing all aspects of warehouse operations, ensuring efficient and effective management of resources, and delivering high-quality service to customers. This position requires strong leadership, strategic thinking, and operational expertise to drive performance and achieve organizational goals.

Duties and Responsibilities

• Develop and implement strategic plans to optimize warehouse operations and meet company objectives.
• Identify opportunities for process improvements, cost reductions, and revenue growth.
• Oversee all aspects of warehouse operations, including receiving, storage, picking, packing, and shipping.
• Ensure compliance with safety regulations, quality standards, and operational procedures.
• Allocate resources efficiently, including manpower, equipment, and space, to maximize productivity and minimize costs.
• Manage inventory levels and stock replenishment to meet customer demand.
• Monitor key performance indicators (KPIs) to assess warehouse performance and identify areas for improvement.
• Implement measures to enhance productivity, accuracy, and service levels.
• Liaise with customers to understand their needs and expectations.
• Ensure timely and accurate order fulfillment, resolving any issues or concerns promptly.
• Lead and motivate a diverse team of warehouse supervisors, coordinators, and associates.
• Provide coaching, training, and development opportunities to enhance team performance.
• Develop and manage departmental budgets, ensuring alignment with overall business objectives.
• Monitor expenses and implement cost-saving initiatives where possible.
• Drive a culture of continuous improvement, encouraging innovation and efficiency gains.
• Implement lean principles and best practices to streamline processes and workflows.

Educational background / Work experience

• Bachelor's degree in logistics, supply chain management, business administration, or a related field. Advanced degree or relevant certifications (e.g., MBA, CPIM) are preferred.
• Minimum of 7-10 years of progressive experience in warehouse management or related roles, with at least 3-5 years in a managerial capacity.
• Demonstrated track record of success in optimizing warehouse operations and achieving business objectives.

Skills & Competencies

• Strong leadership and team-building skills.
• Excellent organizational and problem-solving abilities.
• In-depth knowledge of warehouse management systems (WMS) and inventory control methods.
• Ability to analyze data and make informed decisions.
• Effective communication and interpersonal skills.

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• Supervise and mentor a team of warehouse supervisors, coordinators, and associates.
• Provide direction, guidance, and performance feedback to ensure team effectiveness.

Preferred Qualifications

• Certification in logistics or supply chain management (e.g., CLTD, CSCP).
• Experience with implementing warehouse automation and technology solutions.
• Familiarity with regulatory requirements and compliance standards in warehousing.

Language skills

• Fluent in English (oral and written)

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

For this position, the expected base pay is: $114,000 - $170,500/ Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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