Service writer/advisor for Powersports (motorcycles, atv's, utv's, sxs's)

Service Writers document interactions with customers in reports for later summary and analysis. They have several other duties and responsibilities outside of this, though, including:

• Providing customers with product information and availability, estimated time of arrival of goods and product recommendations
• Delivering prompt, professional solutions for customer inquires
• Working to meet immediate goals of customer interaction
• Hiring, training and managing customer service staff in best consumer service practices
• Representing the opinions and suggestions of the customers to the company so the company has feedback from its customers
• Suggesting improvements to customer service to higher management and staff
• Implementing improvements to customer service

Job Types: Full-time, Part-time

Pay: $18.00 - $30.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person