Job Description:

Are you a Director of Sales with at least 10 years of experience looking to join a niche company that offers growth? DTS is an award-winning electronics manufacturing company that has been named "Best Place to Work" for the past four years.

We have an open position for a Director of Sales, Marketing, & Service at our office in Seal Beach, CA - you could be just who we are looking for to grow our team. If you meet the qualifications below, we encourage you to apply today.

Responsibilities and Duties include but are not limited to:

• Sales
  • Directs international and domestic sales staff and sets objectives and policies.
  • Supervises and trains the sales team to meet sales objectives.
  • Creates and maintains a sales plan with targets by region, industry, and product type. Identifies short and long-term strategies to service key accounts and industries.
  • Collaborates with the sales team to ensure Quarterly Business Reviews (QBRs) are performed with all sales representatives.
  • Develops and maintains high-level relationships with key accounts.
  • Maintains a COTS price list. Sets pricing based on margin review as well as other factors such as competition and overall system margins. Reviews/approves all discounts.
  • Prepares and maintains the Sales & Marketing Department budget.
  • Reviews/approves expense reports.
  • Creates & maintains representation/distribution agreements. Reviews/approves commissions paid to representatives and distributors.
  • Works closely with worldwide support offices & representatives to create annual forecasts.
  • Provides detailed status reports & forecasts in weekly sales & senior management meetings.
  • Chairs weekly sales meetings to review performance against objectives, discuss sales leads, and set priorities.
  • Assists Business Development with new product definition and product improvement strategies.
  • Creates and communicates monthly product unit forecasts to the Operations Department.

• Marketing
  • Supervises Marketing Manager. Sets priorities for market strategy, tradeshows, advertising, website content, and product collateral.
  • Assists with market research and development of new marketing strategies.
  • Assist with creating/editing technical data sheets and documents.

• Service
  • Supervises Customer Service Team and creates policies & priorities.
  • Oversees Senior Manager responsible for the Technical Support team. Actively aligns the activities of the field support engineers with the sales team. 
  • Works closely with global Technical Support Offices and representatives to forecast annual service work and revenue, and tracks performance against forecasts.
  • Assesses customer satisfaction through surveys, analysis of Help Center metrics, or other methods as appropriate.
  • Performs other related duties and responsibilities as requested by DTS management.