Shift Leader

Duck Donuts is seeking a motivated and upbeat individual with a friendly personality who will provide exemplary service to our guests while leading other team members to do the same. This person must have the ability to take initiative to solve problems, interact with guests, and be a positive example to the team.

Responsibilities include:

• Consistently delivers outstanding guest experiences through training and coaching the team and through exemplifying the Duck Donuts standard for exemplary service to each guest.
• Maintaining a clean, welcoming, and family-friendly atmosphere for guests and team members alike.
• Follows Duck Donuts recipes and procedures and ensures compliance with federal, state, and local regulations for safety, sanitation, and labor standards in addition to Duck Donuts’ standards while on duty.
• Delegates tasks to team members as needed while also setting a positive example by completing all assigned duties and taking initiative to complete additional cleaning, organizational, and prep tasks as time permits.
• Assists managers with rollout of system-wide promotional campaigns, limited-time-offers, training initiatives, and updates to policies, procedures, or recipes.
• Communicates concerns to management and works with management to implement plans enhanced performance.
• Maintains cash intake responsibly, takes measures to reduce waste, and monitors labor margins while on shift.

Requirements:

• 2 years of experience in foodservice, preferable with supervisory experience
• Has an energetic and goal-oriented personality and a proven ability to lead others in a fast-paced environment.
• Possesses excellent verbal and written communication skills.
• Proven ability to provide exceptional service to guests.

Team Member

Duck Donuts is seeking enthusiastic individuals to join our team in a full-time or part-time capacity! No previous work experience is necessary! If you have an upbeat personality, are a team player with a strong work ethic, and are seeking morning, evening, or weekend work in a fun, friendly, and fast-paced environment, then Duck Donuts may be the perfect fit for you!

Responsibilities include:

• Providing exceptional service to all Duck Donuts guests.
• Operating the cash register accurately.
• Creating a variety of hot, iced, and frozen beverages.
• Creating beautiful donuts customized for each guest.
• Prepares donut batter and operates the donut fryer. (*18 years of age required.)
• Prepares recipes according to Duck Donuts standards.
• Maintains a clean, safe, and friendly work environment.
• Works as part of a team to complete orders efficiently.

Job Types: Full-time, Part-time, Seasonal

Pay: $9.00 - $16.00 per hour

Expected hours: 10 – 40 per week

Benefits:

• Flexible schedule

Restaurant type:

• Bakery
• Coffee shop
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Basic math: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Polk City, IA 50226 (Required)

Work Location: In person