Tacoma general dentistry practice seeking Full Time Dental Receptionist. OK to apply if you are a dental assistant and interested in the position.

Main Job Tasks, Duties & Responsibilities:

• Greet patients
• Register new patients according to established office protocols
• Assist patients to complete all necessary forms and documentation
• Verify, enter and update patient information into Practice Management Software
• Inform patients of dental office procedures and policy
• Move patients through appointments as scheduled
• Answer and manage incoming calls
• Memorize and use scripts effectively both over the phone and in person
• Respond and comply to requests for information
• Schedule patient appointments
• Confirm upcoming appointments and recalls according to office protocol
• Fill in cancellations and no-shows
• Email referrals to specialists and process correspondences from specialists
• Check and process daily email and fax
• Maintain a professional reception area
• Knowledge of dental terminology and dental procedures
• Possess an understanding of dental insurance billing and posting payments
• Verify all aspects of financial and insurance coordination such as patient eligibility, break-down of benefits, co-pays and deductibles, insurance pre-authorization, follow-up with insurance claims
• Presenting treatment plan, estimates and financial arrangements
• Submitting insurance claims
• Sending statements and collecting payments

Desired Qualities:

• Excellent verbal and written skills
• Patient-oriented, customer service
• A great voice over the phone with a smile!
• Have uplifting and positive attitude
• Dependable and punctual
• Ability to multi-task under pressure
• Ability to work in harmony with co-workers
• Attention to details
• Self-starter and efficient.
• Computer and basic math skills

Office Hours:

• Mon 9-1, Tue & Wed 8-5, and Thu 7-1.
• We average 15 working days per month.
• We take 1 week of vacation every 3 months.

Benefits:

• Compensation based on dental experience.
• Benefits including holidays, PTO, 401k retirement, health insurance credit, dental

Special Message:

Your application for this position will be kept confidential. If you are currently employed and wish to be kept anonymous from your current employer, our office will respect and maintain your privacy.

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Expected hours: 28 – 30 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• No weekends

Ability to Relocate:

• Tacoma, WA 98409: Relocate before starting work (Required)

Work Location: In person