Occupational Summary

Performs complex duties in support of the National Center for Child Trauma Stress (NCCTS) Communications and Product Development and Technical teams. Coordinates and implements education/training for technology and software related products.

Work Performed

Virtual Event Coordination

• Plan and coordinate logistics for live events, including webinars, speaker series', and other virtual events.
• Manage event schedules, registrations, and communications with participants.
• Collaborate with vendors for accommodation requests and for post-event processing of recordings and other materials to ensure smooth event execution and archiving.

Member Contact Information Management

• Maintain and update the database of member contact information.
• Ensure accuracy and completeness of member records.
• Review and update processes for collecting and updating contact information.
• Collaborate with National Center staff to make sure that information collected meets the needs of the Center.

IT Project Coordination

• Coordinate IT-related projects, ensuring timely completion and alignment with organizational goals.
• Track project progress, identify potential risks, and report on project status to team members and National Center staff.
• Facilitate communication and collaboration between the IT team and other National Center programs.

Application Support and Training

• Provide training sessions and support for internal applications such as Microsoft Teams, Airtable, Padlet, Zoom and other applications.
• Maintain a database of technologies available for National Center Staff.
• Troubleshoot and resolve any issues related to these applications.

Education/Training

Work requires communication and analytical skills normally acquired through a 4-year college education.

Experience

Work requires a general knowledge of project coordination, information management, communications, and application support normally acquired through 1 year of IT or communications experience OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Skills

• Strong organizational, coordination, project management and prioritization skills.
• Excellent computer skills, including intermediate to advanced experience with Airtable, Basecamp, MS Teams, Office 365, and online event support.
• Excellent verbal and written communication skills, including editing skills. Strong interpersonal communication skills.
• Must be dependable and able to multi-task.
• Able to work independently and problem solve.
• Strong attention to detail.
• Data entry experience.

About Duke University School of Medicine

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Job Type: Full-time

Pay: $43,888.00 - $70,300.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 1 year

Schedule:

• Monday to Friday

Experience:

• Project management: 1 year (Preferred)

Ability to Commute:

• Durham, NC 27705 (Preferred)

Ability to Relocate:

• Durham, NC 27705: Relocate before starting work (Required)

Work Location: Hybrid remote in Durham, NC 27705