DUKE

RECREATION & PHYSICAL EDUCATION

Position Title: Outdoor Adventures Climbing Wall Monitor

Average Weekly Hours: 5-8

*Minimum of 5 hours per week is required

Position Description

Outdoor Adventures consists of three main areas including our Outpost equipment rentals, the climbing wall and various trips and instructional workshops. Our climbing wall provides a unique and exciting workout for beginners or experienced climbers. As an employee with Outdoor Adventures, you will provide support, answers, and resources for participants using the climbing wall, renting equipment, or registering for a program. Staff will strive to create a fun and welcoming environment by providing top of the line customer service and educating customers on everything Outdoor Adventures and Recreation and Physical Education have to offer.

Duke Recreation and Physical Education reaffirms our commitment to fighting racism and supporting diversity, equity, and inclusion. It is our mission to build awareness and leadership around anti-racism by generating transformative conversations, tangible changes, and experiences through assessment, intentional actions, and holding our community accountable.

Program Philosophy

At Outdoor Adventures we believe working here is more than just a job. We strive to create opportunities for personal growth and professional development. We want to connect career readiness competencies to help you succeed on your chosen career path.

Program Expectations

We expect the following from our employees:

• A strong work ethic that includes being on time, following policies and procedures, and completing tasks to the best of your ability.
• A willingness to try new things and learn new skills.
• Comfort with making mistakes (because they will happen) and learning from them how to do something differently.
• Openness to giving and receiving feedback.
• Provide exceptional customer service and support diversity, equity, and inclusion.

Learning Outcomes

1. Staff will link their job responsibilities to the Career Readiness Competencies and connect those to their chosen career path. Career Readiness Competencies include:

1. Staff will learn and utilize the Outdoor Adventures Feedback structure to help learn from their mistakes and work on communication skills.
2. Staff will use reflection to develop self-awareness and self-efficacy.

Responsibilities

• Adhere to all Recreation and Physical Education and Outdoor Adventure policies and procedures
• Promote the missions of Recreation and Physical Education and Outdoor Adventures
• Attend staff meetings and all trainings
• Monitor use of the Climbing Wall facility – ensuring that all climbers adhere to all policies, procedures, and safety guidelines
• Conduct general maintenance of the facility including organization of equipment, inventory, and cleaning as appropriate
• Facilitating equipment rentals following operating procedures
• Administer top-rope belay tests
• Answering questions and educating renters on all OA offerings
• Registering participants for Outdoor Adventure Trips
• Provide assistance and resources for people looking to plan a personal trip
• Maintain organization and overall cleanliness of climbing wall and all storage areas
• Complete Incident Reports and submit maintenance reports as necessary
• Supports and helps progress the university and department’s commitment to anti-racism and diversity, equity, and inclusion.

Preferred Qualifications

• Must possess the desire to help others in an inclusive and open environment that encourages safety, education, service, and fun.
• Ability to work with others, communicate clearly, and maintain a professional attitude
• Basic knowledge of outdoor equipment is preferred
• Display an outgoing and friendly personality
• Commitment to learning and skill development
• Ability to manage time and correspond with staff and patrons in a timely manner
• Computer proficient and comfortable learning new software
• Possess appropriate and effective verbal and written communication skills
• Able to think independently, be creative and work productively in a fast-paced environment

Minimum Qualifications

Education

Work requires the ability to provide recreational assistance generally equivalent to a partial high school education.

Experience

None required. OR ANEQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.