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Route 65 Management, LLC - Dunkin'/Baskin Robbins
Dunkin’ Baskin Captain
Compensation and Benefits:
- Competitive hourly pay, plus tips
- Health, Dental, Vision Benefits
- Supplemental Benefits
- 401K / Matching
- SNHU Discounted Tuition Program
- Opportunities for personal career growth within our team
Job Type: Hourly /Full & Part Time
Job Summary
We are seeking positive, experienced individuals to join our team! A Baskin Captain will consistently deliver on seeking sales opportunities, positive guest experiences and driving operational success. The captain will partner with the manager and other leaders to keep the work environment safe and compliant with relevant laws and regulations in compliance with Baskin standards.
Primary Duties and Responsibilities:
- Closing between 9 -10 pm (or later in some restaurant locations)
- Support the manager in daily operations
- Extremely dependable and punctual
- Strong decision-making skills
- Focus on 100% Guest Satisfaction
- Ensure team adheres to all company and brand policies, procedures and standards
- Assist manager in training a dedicated team; provide feedback to management and crew
- Deploy team members appropriately throughout the shift, communicate crew responsibilities
- Provide supervision and perform as a member of the crew in food production, cash handling, guest service, store cleanliness and organization
- Complete performance checks of other employees
- Oversee completion of Baskin’s daily tasks
- Provide a timely and accurate count every week of all Baskin product
- Properly log waste of expired cakes, ice cream, and corresponding paper product
- Send a weekly detailed log of ice cream backstock
- Order ice cream according to pars and budget
- Maintain the dipping cabinet
- Participation in store level preventative maintenance of all equipment, small appliances and machines
Minimum Job Requirements:
- Must be 18 years of age or older
- High School diploma or GED certificate
- Saturday availability (required)
- Be positive, self-motivated with integrity; strong work ethic; ability to multi-task
- Excellent interpersonal skills to provide the highest level of customer service
- Strong organization, communication and leadership skills
- Knowledge, experience and understanding of restaurant operations
- Proficiency in Excel
- Able to complete all Baskin training requirements
- Ability to lift up to 50lbs, work in repetitive motions and able to stand for extended periods of time
You are applying for work with a franchisee of Dunkin’/Baskin-Robbins not Dunkin’ Brands, Inc., or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Dunkin’ trademarks, logos, and designs are trademarks of DD IP Holder, LLC. Used under license.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid training
- Referral program
Restaurant type:
- Café
- Coffee shop
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends only
Application Question(s):
- Are you 18 years of age or older? (Reply: yes/no)
Work Location: In person